waypointjobs

mercor

Network Support Specialist - Fully Remote | Upto $70/hr

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Network Engineer - Data for Autonomous Systems annotation

Type:Contract

Compensation:$50–$70/hour

Location:Remote

Commitment:30–40 hours/week

Role Responsibilities

Review real-world data from deployed networks, including logs, configs, telemetry, and event streams.

Label and classify network behaviors, issues, anomalies, and incident patterns.

Define schemas and structure for large-scale data pipelines that downstream ML models will train on.

Interface directly with the client team to ensure data accuracy and relevance.

Work independently and asynchronously to meet deadlines while improving AI model performance.

Qualifications

Must-Have

Current role as a Level 3 / Tier 3 / Principal Support Engineer.

Experience with end-customer enterprise networks (switches, APs, firewalls).

Proficiency in Wi-Fi/wireless, including Cisco WLC, Aruba, or Meraki.

Skills in packet-level troubleshooting using Wireshark, tcpdump, and SPAN captures.

Authorization to work in the US or Canada without sponsorship.

Compensation & Legal

Individual 1099 contract paid to a personal account.

Application Process (Takes 20–30 mins to complete)

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Resources & Support

For details about the interview process and platform information, please check:

For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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