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Job description
Omnichannel Operations Manager (DTC & Retail)Managua, NicaraguaJob Title: Omnichannel Operations Manager (DTC & Retail)Contractor Fee: $3,000 - $3,500/month (USD)Work Arrangement: RemoteEngagement Type: Independent ContractorCommitment: Full-time (Approx. 40 hours/week)Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.About This Role:We're hiring an Omnichannel Operations Manager to support a newly launched consumer brand operating across DTC and retail channels. You’ll own inventory planning, purchasing, and product movement across a distributed warehouse network while acting as the bridge between sales and operations, driving accurate forecasting, cash flow visibility, and seamless coordination with 3PL and warehouse partners. Strong communication skills and North America time zone alignment are essential.Key Responsibilities:Forecast cash flow requirements tied to inventory purchasingBuild and maintain rolling inventory forecasts and re-order plansIssue and manage purchase orders with manufacturers and vendorsCoordinate inbound and outbound shipments across 3PL and regional warehouse partnersMonitor stock levels across multiple warehouse locations to prevent stockouts or overstockMaintain accurate inventory reporting and operational dashboardsServe as the primary liaison between sales and operations to align demand planningInventory management & demand forecasting — must be able to build and maintain inventory projectionsSoftware/Platforms/Tools:ShopifyQuickBooks OnlineInventory projections/demand forecasting wordingGoogle Sheets (advanced proficiency required)Inventory and order management systemsSlack, Zoom, EmailBasic financial tracking toolsQualifications:3–5 years of freelancing experience4–6+ years in operations, supply chain, or inventory managementExcellent written and verbal English C1 or C2 levelStrong cash flow forecasting and inventory planning capabilityExperience coordinating across multiple external partners such as 3PLs, vendors, and warehousesRetail or distributed warehouse network experience strongly preferredShift Schedule:Monday to Friday, with some overlap with US business hours, preferred
Worksite address
wilson, NY, 14172, US
Who can apply
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