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Job description
Night AuditorBe available to work a flexible schedule, including weekends, holidays, during the overnight hours.Handle guest complaints ensuring guest satisfaction.Process all late check-ins and early check-outs according to established hotel requirements.Adhere to payment, cash handling and credit policies/procedures.Generate, print, and distribute nightly reports to designated departments/personnel.Other duties as assigned.ResponsibilitiesThe Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.QualificationsHigh school graduate or equivalent.Minimum one year customer service experience; previous hotel experience preferred.Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.Computer experience preferred.Bilingual English/Spanish a plus.Knowledge of local activities and attractions appropriate for clientele.About the TeamShaner Hotels has an exciting opportunity at our 83-room Courtyard Faro Blanco Resort Marathon. Ideally situated on the beautiful Florida Bay, our hotel offers guests a relaxing waterfront retreat with convenient access to some of the Keys' most popular attractions, including Florida Keys Aquarium Encounters, Big Pine Key, and Key West.Designed for both business and leisure travelers, our hotel features contemporary guest rooms, complimentary high-speed Wi-Fi, a well-equipped fitness center, and The Bistro, serving breakfast, dinner, specialty beverages, and evening cocktails. Guests can also unwind at our stunning outdoor infinity pool, relax in the hot tubs, or enjoy tropical drinks at the waterfront tiki bar while taking in spectacular Florida Bay views.If you're passionate about hospitality and dedicated to creating memorable guest experiences, Courtyard Faro Blanco Resort Marathon offers an exceptional opportunity to grow your career with Shaner Hotels. Join a team committed to service excellence, collaboration, and professional development in one of Florida's most scenic waterfront destinations.About UsShaner Hotel GroupShaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.Job InfoJob Identification Locations 2146 Overseas Hwy, Marathon, FL, 33050, US (On-site)Full Time or Part Time Full-Time/Part-TimeBrands CourtyardJob Category Front Desk
Worksite address
marathon, FL, 33050, US
Who can apply
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