About this opportunity
Marcus Hotels & Resorts lists this Night Auditor opportunity in milwaukee, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Night AuditorAre you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated full-time Night Auditor to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Night Auditor you will be responsible for providing exceptional services to our guests, balancing charges, maintaining files and resetting the system for the next day's operations. There's no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city's largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.What will you be doing?Perform front desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions, running audit reports, and taking accurate messages for guests and management.Perform data entry and guest transactions on front desk computer system, utilizing hotel PMS (Property Management System).Provide quality service for guests in an efficient, professional and courteous manner.Take ownership of guest complaints and provides prompt solutions within scope of authority.Monitor front desk areas for safety, security, and appearance and reports any injuries, accidents or problems as necessary.Work with housekeeping and maintenance departments to assess room status for cleanliness, maintenance and any repair work.Responsible for accurate cash control to include keeping cash drawer and ensuring that all funds are accounted for and deposits made according to policy.Perform other duties as assigned.What do you bring to the role?Ability and willingness to work the overnight, 3rd shiftHigh school diploma or equivalent is requiredPrevious Night Audit experience is preferredOvernight and Weekend availability is requiredAbility to understand, follow, and effectively communicate both written & verbally in English.Thorough understanding of basic math and accounting skills.Ability to make sound decisions with little supervision and to work under pressure in a fast-paced environment.What's In It For You?A free, well-balanced meal every shiftRoom discounts at Marcus Hotels & Resorts and Hilton-branded propertiesDiscounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spaFree parking"Two for one" movie theater coupons at Marcus TheatresAbility to grow your career and transfer from one property to another while maintaining your service with the companyEarly wage accessPaid time offMedical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer matchAnd more!Job Type: Full-Time, Hourly Shift Availability: Nights (including evenings, weekends, and holidays) Pay Estimate: $19.00/hrAbout Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Worksite address
milwaukee, WI, 53203, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.