About this opportunity
Kolter Hospitality lists this Night Auditor opportunity in sarasota, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Night AuditorEmbassy Suites Sarasota - Sarasota, FL 34236OverviewSalary Range $17.00 - $17.01 Hourly Position Type Full Time Job Shift Graveyard Travel Percentage None Category Hospitality - HotelDescriptionA Kolter Hospitality Front Desk Agent delivers service excellence to our guests creating a comfortable and welcoming environment. This position is responsible for processing check-ins and check outs, issuing room keys, and resolving guest issues with complying with all Kolter Hospitality standards, policies and procedures.Performance Expectations:Assist guests with check in and check out processes.Coordinate all guest requests.Inform guests of hotel services, features and room amenities.Welcome the guest by name whenever possible.Follow the hotel's rate structures, discounts and sell/upsell strategies.Performs cashiering tasks like bill/invoice settlement, posting charges, adjustments, etc.Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.Cancel room reservations according to policy.Report any items in need of repair.Follow all safety procedures while working.Behavioral Expectations:Be effective and innovative in handling and solving problems in the workplace.Remain positive and helpful while working in a fast-paced environment.Committed to the success and growth of the company.Act honorably, even when no one is watching.Eagerness to grow and/or develop within the companyPassionately provide personalized guest serviceEqual Opportunity EmployerM/F/Veteran/DisabilityDrug Free WorkplaceKolter Hospitality Participates in E-VerifyQualificationsAble to work weekendsReport to work on time and in proper uniform.Knowledge and/or ability to operate a computer and reservation system.Experience: None. Customer Service or Hospitality experience a plus.Education: NoneAbility to stand/walk for up to 8 hours.Occasional lifting, pushing and pulling
Worksite address
sarasota, FL, 34277, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.