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Job description
Details
Client Name
Adventist Health System West - AS
Job Type
Travel
Offering
Non-Clinical
Profession
Non-Clinical
Specialty
Billing Representative
Job ID
Weekly Pay
$1528.0
Shift Details
Shift
Day - 8x5 - 09AM
Scheduled Hours
40
Job Order Details
Start Date
10/12/2026
End Date
01/10/2027
Duration
13 Week(s)
Job Description
Job Title: Epic Billing Queue Management Technician
Profession: Billing Technician
Specialty: Billing Queue Management
Duration: 13 months
Shift: Day Shift
Hours per Shift: 8 hours
Experience:
- High School Education/GED or equivalent: Required
- Two years experience of medical billing, claims processing, or revenue cycle experience: Required
- One year of hands-on experience working billing work queues in Epic: Required
- Working knowledge of UB-04 and CMS-1500 claim forms, CPT, HCPCS, ICD-10, and revenue codes: Required
- Previous experience with commercial, Medicare, Medicaid, and managed care billing requirements: Required
License:
- State Pharmacy Technician license: Preferred
Certifications:
- Epic Resolute Client Billing certification, proficiency, or credentialed training: Preferred
- Certified Revenue Cycle Representative (CRCR), Certified Professional Biller (CPB), or comparable certification: Preferred
- Pharmaceutical Technician Board certification: Preferred
- Advanced certification (e.g., CHRI, CRCR, or 340B ACE): Preferred
Must-Have:
- Previous experience with clearinghouse platforms and payer portals preferred.
- Experience supporting work queue build, routing rules, or workflow redesign initiatives preferred.
Description:
The Epic Billing Queue Management Technician is responsible for the daily monitoring, prioritization, and resolution of billing work queues within the Epic Resolute Client Billing applications.
This position ensures that charges, claims, and account edits move efficiently through the revenue cycle.
The Technician works claim edit, charge review, follow-up, and denial work queues in accordance with departmental productivity and quality standards.
Error trends are identified and systemic issues are escalated as necessary.
Collaboration with billing, coding, and IT teams is essential to reduce queue volumes and minimize claim delays.
The role supports timely and accurate reimbursement processes.
Essential Functions:
Monitor and work assigned Epic Pharmacy Med Charge HB work queues daily, including claim edit, charge review, and denial queues.
Resolve accounts within established timeliness standards.
Review and resolve claim edits and errors, ensuring claims meet payer, state, and federal billing requirements before release.
Analyze accounts to identify root causes of edits and errors, making necessary corrections.
Prioritize queue volumes based on dollar amounts, timely filing deadlines, and departmental direction.
Identify recurring edit and error trends and escalate systemic issues for resolution.
Collaborate with clinical departments and IT teams to resolve accounts requiring cross-functional input.
Document all account activity clearly and accurately using appropriate notations.
Recommend improvements to work queue rules and workflows to enhance efficiency.
Assist with testing of Epic upgrades and work queue changes as needed.
Meet or exceed established productivity and quality assurance standards.
Maintain current knowledge of payer billing guidelines and regulatory requirements.
Protect patient privacy and confidentiality in accordance with HIPAA.
Perform other job-related duties as assigned.
Organizational Requirements:
Compliance with required vaccinations is necessary for employment.
Medical and religious exemptions may apply.
Client Details
City
Roseville
State
CA
Zip Code
95661
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Worksite address
roseville, CA, 95678, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.