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Job description
Urgently Hiring: Non-Clinical Intake Coordinator – Home Health Services (Boynton Beach, FL)The Non-Clinical Intake Coordinator plays a critical role in the patient onboarding and referral process. This non-clinical position is responsible for managing incoming referrals, verifying documentation, coordinating with referral sources, and ensuring patients are appropriately processed for admission into home health services.The ideal candidate is highly organized, able to multitask in a fast-paced environment, and possesses excellent communication and customer service skills.ResponsibilitiesReceive and process incoming home health referrals for Medicare skilled servicesCommunicate with hospitals, physicians' offices, case managers, rehab facilities, and referral sourcesReview referral documentation for completeness and accuracyVerify insurance information and coordinate intake documentationUpload and manage patient records within the EMR systemCoordinate Start of Care scheduling with clinical staff and intake teamMaintain timely communication with patients, families, and healthcare partnersEnsure compliance with agency policies, Medicare guidelines, and documentation requirementsAssist with tracking referrals, pending documents, and admission status updatesSupport office operations and collaborate closely with the clinical and scheduling teamsQualificationsPrevious home health intake, healthcare coordination, medical office, or customer service experience preferredKnowledge of Medicare home health services is highly preferredStrong organizational and multitasking skillsExcellent phone etiquette and communication skillsExperience with EMR systems preferred (Kinnser/WellSky experience is a plus)Ability to work independently and in a fast-paced office environmentProficient computer and data entry skillsBenefits401(k)Medical, Dental & Vision InsuranceCompany-paid Life InsuranceEmployee Assistance Program (EAP)Paid OrientationJoin Activa Home Health and make a real difference one home, one patient, one life at a timeApply Today & Start Making an Impact.
Worksite address
boynton beach, FL, 33426, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.