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Detroit-Wayne-County-Health-Authority

Nurse Manager

detroit, MI

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Job description

Position Title: Registered Nurse Manager Written: August 2026 Reports To: Chief Operations Officer

Department: Clinical Operations Type: Professional - Exempt POSITION PURPOSE:

Under the general supervision of the Chief Operations Officer, the Registered Nurse (RN) Manager provides expert management and oversight to internal medicine practice including medical, and behavioral health services. The RN Manager is responsible for daily operations, staff supervision, patient care coordination, regulatory compliance, quality improvement, and administrative functions to ensure the delivery of high-quality, patient-centered care.

QUALIFICATIONS

Graduation from an accredited school of nursing and current license to practice as a Registered Nurse in the State of Michigan

Two years of management experience required

Two years of recent experience with children and adolescents preferred

Excellent written and verbal communication skills

Ability to assess situations and act quickly

Proficiency with patient care and office equipment

Current CPR certification and valid Michigan driver’s license

Ability to pass a State background check

ESSENTIAL RESPONSIBILITIES AND DUTIES

Operations & Staff Supervision

Supervise, schedule, and manage Medical Assistants and office staff, ensuring adequate coverage and a supportive work environment

Oversee staff performance, address behavior or performance issues, conduct annual evaluations, and facilitate staff development

Foster a positive, inclusive, and organized clinical work environment

Lead daily patient care huddles and annual surveys

Patient Care & Case Management

Provide direct patient care, including nursing assessments, routine tests and procedures, and first aid/medically prescribed services

Coordinate and manage care for patients with chronic or complex health needs, including Emergency Action Plans

Promote disease prevention and health maintenance through instruction, counseling, and guidance

Serve as a resource and advocate for patients and families, maintaining confidential and respectful communication

Make appropriate assessments and referrals for suspected abuse/neglect as a mandated reporter

Collaborate with physicians, providers, interdisciplinary teams, and administrative staff to optimize patient care and operational efficiency

Serve as a resource on health issues and communicate with parents and families about patient needs

Manage incoming calls, messages, and correspondence

Compliance & Quality Improvement

Ensure compliance with all healthcare regulations, including HIPAA, OSHA, and accrediting bodies

Monitor and maintain adherence to federal, state, and local laws, and organizational policies

Lead and participate in continuous quality improvement and performance initiatives, including incident investigation and reporting

Manage business operations, inventory, purchasing, and operating expenses within budget guidelines

Work with finance and administration to monitor site financial performance, process payroll, and achieve patient volume targets

Maintain accurate records, prepare reports, and oversee general filing systems, patient charts, and required documentation

Schedule and coordinate appointments and laboratory services; manage master schedule for providers

Ensure security of health center supplies and petty cash/change funds

Other Duties

Develop, implement, and update nursing policies, procedures, and best practices

Participate in professional development and process improvement activities

Perform other duties as assigned to support optimal clinic operations and patient care

WORKING CONDITIONS:

Must be able to work a flexible schedule (per agency requirements).

Ability to work autonomously and be responsible for quality measures and outcomes.

Times of prolonged computer related exposure.

Exposure to communicable diseases and unhealthy populations, as well as disturbing and uncomfortable issues or matters contrary to personal beliefs.

Ability to work creatively and skillfully with children of all ages.

Demonstrated ability to work effectively as a team with staff from various areas of responsibility.

Self-motivated and able to work in a quick paced environment.

Ability to plan and manage tasks in a timely manner.

Excellent communication and interpersonal skills.

Knowledge of computer technology, word processing and excel.

Ability to learn Electronic Medical Record and State reporting systems.

Ability to educate staff, children and families.

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Worksite address

detroit, MI, 48228, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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