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Job description
Overview
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.
Responsibilities
To provide dedicated clinical oversight to a specific vulnerable patient population within a department.
This role serves as the intermediary between multiple service lines and pathways to ensure the patient care plan remains intact and patient centered throughout the disease process and their care transitions.
Assists the provider in the medical management of outpatients in the clinic
Participates in direct patient care activities including but not limited to assessments, vital signs, specialty specific procedures/testing, injections, wound care, and phlebotomy
Manages calls and messages from patients, families, other health care providers and pharmacies to ensure patient’s needs, questions and treatments are addressed in a timely fashion
Communicates with overseeing provider to receive orders for prescriptions, medical equipment, home health/hospice etc. and obtain insurance authorizations as required
Serves as the primary contact point, advocate, and informational resource for patients, care team, family/caregiver(s), payers, and community resources
Provides education and information to the patient and caregiver(s) related to their ongoing plan of care including current medications (including side effects), diagnostic schedules, follow-up schedules, and symptom management
Documents patient teaching including family and others, based on assessment of needs and respond to patient request
Assist in coordination of care for the patient and caregiver(s) and provides emotional support
Cultivates and supports primary care and specialty provider co-management with timely communication, inquiry, follow-up, and integration of information into the care plan regarding transitions-in-care and referrals
Works across health care disciplines to assist in coordinating patient tests, procedures, appointments, and treatments, and assist patients in overcoming barriers to care including, but not limited to transportation, financial counseling, and referrals
Refers patients for supportive care services including nutritionists, social workers, counselors, and financial counselors
Establishes referral processes for each clinical area mentioned above
Monitors the patient through their care in the system including in working with the patient and caregiver(s) while inpatient to ensure the plan of care is clear and continues after discharge
Rounds on patient as needed for plan of care update and education purposes
Continuously educates patient and caregivers during any transitions of care including but not limited to inpatient/outpatient stay, procedure/surgical care, rehab admission or discharge, or other specialty clinic care
Works with providers to monitor patient population to analyze care plans, resources provided, and find opportunities to develop new tools or care pathways to serve the patients
Additional Information
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Qualifications
Graduation from an accredited school of nursing or practical nursing meeting the minimum standards set by the state of Alabama and 3 years of related experience Required
Masters will substitute for one year of the required experience Preferred
LPN - Licensed Practical Nurse - State Licensure Required or
RN - Registered Nurse - State Licensure and/or Compact State Licensure in accordance with the Nurse Licensure Compact (NLC) for Alabama Required
Equal Employment Opportunity/Affirmative Action Employer
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis.
EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.
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Worksite address
mobile, AL, 36624, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.