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Job description
ABOUT US:
nFormerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds.
nSanta Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care.
nConveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions.
nPOSITION TITLE: Nurse Post Discharge Coordinator
nPAY RANGE:
nLVN/LPT $ Per Hour
nRN $ Per Hour
nREPORTS TO: Director of Quality Assurance and Performance Improvement.
nDESCRIPTION OF POSITION:
nIn collaboration with multidisciplinary team, provides quality services across discharge planning, crisis calls, referring to community-based resources, data collection, and documenting the patient’s medical status post-discharge. The Post Discharge Crisis Coordinator will follow the expectations of the Zero Suicide protocol per Corporate’s guidelines, and will also support in a hybrid role the hospital’s nursing department. Serves as a member of interdisciplinary team supporting the organization's treatment program and philosophy, and assures the deliverance of quality treatment to patients and their support systems.
nKey Responsibilities:
nnnManages discharge reference tool/discharge calendar to ensure notification and documentation of daily discharges.
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nnManages post-discharge tracking tool to ensure quality assurance measures for performance improvement.
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nnManages and updates resource guides/lists per county and consumer as needed.
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nnFacilitates post-discharge coordination of care, linkages to appropriate resources, and connections to aftercare services to reduce recidivism rates.
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nnEnsures follow-up appointments are arranged/scheduled for psychiatrist and therapist within 7 days of discharge.
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nnFacilitates C-SSRS when calling a former patient who reports suicidality. For high scores, ensures linkages to crisis services specific to their county/location.
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nnReview and facilitate safety planning with former patients who require additional support. References Stanley Brown Safety Plan as needed.
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nnDocuments all services provided in the patient’s EMR.
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nnChecks voicemails daily and provides a call back within 24 hours.
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nnMaintains effective working and professional relationships and communications with internal and external customers.
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nnSupports department in administrative duties, auditing, and tracking data for QAPI and compliance.
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nnAssists with training and education to staff regarding measurable outcomes from data tracking, including updated resource information.
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nnAssists with training other staff competency with elements of this role as determined by hospital leadership.
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nnUpholds the Organization’s ethics and customer service standards.
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nnSupports Nursing department with related tasks, and provide direct patient care when requested.
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nnPerforms other duties, as assigned. Tasks are subject to change based on the growing needs of the hospital
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n nRequirements
nKnowledge and Experience:
nnnLicensed as an RN, LVN, or LPT in the state of California that is active and current.
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nnOne year of behavioral health experience and experience with Severely Mentally Ill and discharge planning preferred.
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nnCurrent CPR (Cardiopulmonary Resuscitation) certification (or obtained within 30 days of hire).
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nnCurrent Handle with Care (HWC) certification (or obtained within the 30 days of hire).
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nnFamiliarity with continuum of care and clinical terminology.
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n nSkills and Abilities:
nnnMaintains confidentiality of patients at all times
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nnSensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.
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nnProficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.)
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nnStrong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
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nnStrong written and verbal communication skills.
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nnAbility to work independently and as part of a team.
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nnGood judgment, problem solving and decision-making skills.
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nnDemonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
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nnAbility to work in a fast-paced, expanding organization.
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n nPhysical Requirements:
nWhile performing the duties of this job, this position is frequently required to do the following:
nnnUse standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
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nnCommunicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
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nnGive and follow verbal and written instructions with attention to detail and accuracy.
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nnPerform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
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nnVision: see details of objects at close range.
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nnCoordinate multiple tasks simultaneously.
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nnReach forward, up, down, and to the side.
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nnSit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
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nnLift up to ten (10) pounds.
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n nBenefits
nnnHealth Insurance
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nnVision Insurance
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nnDental Insurance
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nn401k Retirement Plan
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nnHealthcare Spending Account
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nnLife Insurance
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n n(Supplemental Life, Term and Universal plans are also available)
nnShort and Long-Term Disability
n n(with additional buy-in opportunities)
nnnPTO Plan with Holiday Premium Pay
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nnDiscounted Cafeteria Meal Plan
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nnTuition Reimbursement
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Worksite address
santa rosa, CA, 95402, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.