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Job description
Director Of Clinical Education And Training
The Director of Clinical Education and Training serves as a full-time clinical educator embedded within an outpatient primary care setting. This role is responsible for the supervised onboarding, clinical training, mentorship, and professional development of newly hired Nurse Practitioners transitioning into community health practice.
The Director will practice clinically alongside new NP staff and other clinical team members while providing structured, competency-based mentorship and ensuring high-quality, patient-centered care. This position plays a key role in workforce development and in building a skilled, mission-aligned clinical team.
Clinical Education Program Leadership
Develop, implement, and evaluate a comprehensive clinical education and training program aligned with organizational priorities, clinical quality goals, workforce needs, and regulatory requirements.
Establish standardized education, onboarding, competency assessment, and professional development processes across clinical departments.
Develop an annual clinical education plan based on organizational priorities, quality data, patient safety trends, regulatory requirements, and workforce competency needs.
Serve as the subject-matter expert and strategic resource for clinical education, adult learning, competency development, and professional development.
Partner with clinical, operational, quality, compliance, HR, and executive leadership to identify and address clinical education and workforce development needs.
Clinical Preceptorship & New Staff Onboarding
Serve as the primary preceptor for newly hired NPs during onboarding, providing direct clinical supervision across the full scope of outpatient primary care.
Supervise learner-conducted patient encounters in real time and ensure documentation and coding align with requirements.
Establish individualized onboarding plans with progressive autonomy benchmarks, competency milestones, and defined transition-to-independent-practice timelines.
Conduct structured feedback sessions and formal competency evaluations throughout the onboarding period.
Identify clinical knowledge and skill gaps and develop targeted remediation plans in coordination with clinical leadership.
Review patient cases and documentation and provide timely, constructive feedback.
Guide NPs in managing complex patients, including those with multiple chronic conditions, behavioral health needs, and social determinants of health challenges.
Clinical Oversight
Observe and evaluate patient encounters to assess clinical competence and professional growth.
Ensure safe, effective, and patient-centered care delivery.
Assist new NPs in identifying appropriate consultation, referral, and escalation pathways.
Monitor adherence to clinical quality measures, risk management standards, and regulatory requirements.
Participate in chart reviews, documentation audits, and quality improvement initiatives.
Partner with Clinical Leadership to develop education in response to quality trends, patient safety events, audit findings, regulatory requirements, and identified clinical practice gaps.
Ensure clinical education programs support compliance with HRSA Health Center Program requirements, applicable state and federal regulations, accreditation standards, and organizational policies.
Support organizational readiness for regulatory, accreditation, payer, and other external reviews through education, competency validation, and documentation.
Clinical Education & Curriculum
Develop and maintain a structured NP onboarding curriculum grounded in FQHC operations, chronic disease management, SDOH screening, behavioral health integration, and preventive care.
Facilitate case-based learning, clinical skills training, and orientation to Health Center protocols, standing orders, and EHR workflows.
Incorporate quality improvement frameworks, including PDSA and Lean, into the onboarding experience.
Continuously refine the preceptorship program based on outcomes data and feedback from new hires and clinical leadership.
Workforce Development & Leadership
Partner with clinical and HR leadership to strengthen NP recruitment, onboarding, and retention.
Track and report preceptorship metrics, including onboarding duration, competency attainment, and new-hire retention rates.
Contribute to clinical policy, protocol, and standing-order development.
Participate in staff meetings, quality committees, practice councils, and organizational initiatives as assigned.
Model a culture of continuous learning and reflective practice.
Qualifications
Required
5-8+ years of clinical practice and progressive leadership experience in healthcare education or staff training.
Master of Science in Nursing (MSN); Doctor of Nursing Practice (DNP) highly preferred.
Current NP licensure and certification; FNP, AGPCNP, or PNP preferred for primary care scope.
Minimum 7 years of NP clinical experience in an inpatient and/or outpatient setting, with significant outpatient primary care experience.
At least 2 years of experience in a community health, FQHC, or safety-net setting.
Current BLS certification.
Strong working knowledge of FQHC operations, UDS reporting, and value-based care models.
Preferred
Experience with collaborative care models (CoCM) and SDOH screening and intervention.
Familiarity with HRSA Health Center Program requirements and compliance expectations.
Bilingual proficiency.
Core Competencies
Clinical excellence and commitment to high-quality, patient-centered care.
Strong communication and interpersonal skills across multidisciplinary teams.
Proficiency in adult learning principles and the ability to tailor teaching to individual learner needs.
Sound judgment and adaptability in a fast-paced, resource-constrained community health environment.
Commitment to the organization's mission of serving underserved populations.
Physical Requirements
Frequent standing and walking for up to 80% of the workday or shift.
Some lifting, pushing, or pulling of up to 30 pounds.
Ability to see and distinguish color.
Ability to perform CPR, including chest compressions.
Work Environment
Frequent contact with patients, families, visitors, nurses, and other department staff.
Occasional stress and pressure caused by multiple simultaneous demands.
May be exposed to various infectious diseases, Universal precautions and techniques are included in orientation, and protective equipment is available and encouraged when employees are at risk of exposure.
Worksite address
lowell, MA, 01856, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.