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Job description
Job Overview
We are growing our nursing leadership team within our Residential level of care in Oconomowoc. The Nursing Services Supervisor — Residential is a licensed professional nurse responsible for the oversight and leadership of nursing services within the residential program. This role ensures the delivery of safe, high‑quality, patient‑centered care in accordance with the Nurse Practice Act, administrative codes, and organizational policies.
Schedule: AM shift (Monday‑Friday 8:00am‑4:30pm) with one week on 12:00pm‑8:30pm as needed; PM shift (Monday‑Friday 3:00pm‑11:30pm). On‑call weekend coverage every 4–6 weeks and holiday rotation as required. New Employee Retention Bonus up to $15,000 available for employees hired within the first six months.
Key Responsibilities
Oversee daily nursing operations for the residential program(s), ensuring effective and efficient delivery of patient/resident care across all shifts.
Provide leadership support during assigned shifts, stepping into house‑level operational oversight as needed.
Collaborate with Residential Supervisors for staffing coordination and Residential Medication Technician scheduling.
Serve as nursing leadership resource during shifts, providing real‑time clinical guidance and decision support.
Coordinate admissions, discharges, and transfers with the interdisciplinary team and ancillary departments.
Manage program workflow related to nursing/medication management, prioritizing activities based on acuity and operational needs.
Facilitate effective communication at shift handoff, ensuring thorough reporting of status, safety concerns, and care needs.
Support float coverage across residential programs as indicated.
Conduct comprehensive nursing assessments as needed.
Contribute to discharge planning and family engagement in the assessment, care planning, and education process.
Develop, implement, and update individualized nursing treatment plans with the interdisciplinary team.
Participate in interdisciplinary treatment team meetings, contributing clinical nursing expertise.
Review and act upon laboratory and diagnostic data with providers; communicate significant findings promptly.
Identify and upscale changes in patient condition to the appropriate provider in a timely manner.
Provide direct patient care as needed.
Participate in on‑call responsibilities and provide clinical/operational support.
Perform additional responsibilities as assigned to support team effectiveness and care quality.
Staff Supervision & Development
Supervise RNs, LPNs, and Residential Medication Technicians; address performance concerns promptly.
Delegate tasks based on scope of practice, competency, and care requirements.
Provide real‑time coaching, performance feedback, and competency observation.
Identify staff learning needs and collaborate with Residential Nursing Leadership on education gaps.
Assist in recruitment, onboarding, and orientation of new nursing and Residential Medication Technician personnel.
Medication Management
Oversee and monitor medication administration practices, ensuring safety and accuracy.
Monitor therapeutic and adverse medication effects; communicate findings to the team.
Ensure accurate transcription and timely implementation of provider orders.
Supervise and validate medication administration practices of RNs, LPNs, and Residential Medication Technicians.
Maintain medication storage, documentation, and controlled substance compliance.
Crisis Intervention & Safety
Identify clinical deterioration, behavioral escalation, and safety concerns; initiate interventions.
Utilize approved de‑escalation and crisis management techniques per training and protocols.
Apply safe physical intervention techniques in accordance with NCI training.
Maintain composure and provide clear leadership during high‑stress situations.
Serve as decision‑maker for nursing staff during emergent and complex events.
Safety & Regulatory Compliance
Ensure adherence to nursing department and hospital standards across the residential program(s).
Maintain operational compliance with the State Nurse Practice Act, Joint Commission Standards, CMS Conditions of Participation, Wisconsin DHS regulations, and infection prevention activities.
Ensure accurate, timely, and compliant documentation by self and supervised staff.
Professional Conduct
Communicate professionally with patients, families, and the interdisciplinary team.
Maintain accountability for delegated responsibilities and follow‑through on unit‑level commitments.
Demonstrate flexibility in adjusting priorities and scheduling to meet patient needs.
Seek consultation for situations exceeding scope of practice or competency.
Model behaviors aligned with Rogers Service Commitments: respect, collaboration, empathy, and patient‑centered care.
Apply therapeutic approaches, boundaries, and de‑escalation techniques within the residential setting.
Demonstrate dependability, clinical judgment, and commitment to quality outcomes.
Foster a psychologically safe and supportive work environment for staff engagement and learning.
Maintain professionalism and composure during high‑stress or crisis situations.
Physical Requirements & Work Environment
Perform routine activities such as walking, pulling, pushing, bending, twisting, sitting, grasping, and lifting up to 50pounds.
Maintain verbal and hearing ability to interact with patients and employees.
Maintain numerical ability to record data and operate a computer.
Plan, control, and direct all aspects of employee relations and professional staff.
Make decisions in initiating and implementing policies, procedures, and standards.
Perform required physical components of non‑violent crisis intervention.
Education & Training Requirements
Associate degree in Nursing (2years of experience); Bachelor’s degree preferred.
Clinical experience in mental health or chemical dependency services required.
Minimum age 18years; staff assigned to adolescent units must be 2years older than the oldest resident.
Valid WI driver’s license in good standing required.
Active Wisconsin Registered Nurse license in good standing required.
Required certifications: BLS (American Heart Association or American Red Cross, including CPR); Nonviolent Crisis Intervention (NCI) training; Community Based Residential Facility (CBRF) training; RN Board Certified or RN certification.
Benefits
Health, dental, and vision insurance coverage for employee and family.
401(k) retirement plan.
Employee share program.
Life/disability insurance.
Flex spending accounts.
Tuition reimbursement.
Health and wellness program.
Employee assistance program (EAP).
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.