About this opportunity
Staffmark Group lists this Ocean Export Operations Agent opportunity in wood dale, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Now hiring for an Ocean Export Operations Agent
Location: Wood Dale, IL
Pay Rate: $23.00 - $25.00 per hour
Schedule: Monday - Friday, 8:00 am - 4:30 pm
Your Mom Says You're Great with People. Prove Her Right.
Looking for Ocean Export Operations Agent jobs in Wood Dale where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.
Job Duties
Utilizing email, Microsoft Teams, phone calls, and in-person conversations to manage business communications and address relevant issues, including but not limited to export shipments.
Scheduling pickups for the ocean export shipment
Booking the ocean export shipment with the ocean carriers and co-loaders
Creating and correcting the ocean bill of lading and related required documents
Issuing freight invoices for the ocean export shipments
Sending pre-alerts to customers and overseas offices
Completing all required internal and external training programs.
Education Requirements
High school diploma or GED required.
Additional customer service, business, or office training is beneficial.
Experience Requirements
Strong verbal and written communication skills.
Ability to provide professional, courteous, and solution-focused customer service.
Experience using computers, business software, and data entry systems.
Excellent organizational skills with the ability to manage multiple priorities.
Commitment to professionalism, accuracy, and customer satisfaction.
Preferred Qualifications
Previous customer service, call center, retail, office support, or administrative experience is preferred.
Experience working with CRM software, order processing systems, or customer databases is beneficial.
Bilingual communication skills may be considered an asset depending on the position.
Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Ocean Export Operations Agent.
Physical Capabilities
Ability to remain seated or stand for extended periods while assisting customers.
Frequent use of computers, telephones, and standard office equipment.
Ability to communicate clearly with customers, coworkers, and business partners.
Ability to perform repetitive keyboard and data entry tasks throughout the workday.
Benefits
Competitive Weekly Pay
Comprehensive Benefits including medical, dental, and vision coverage.
Life Insurance and Disability Insurance for added peace of mind.
Optional 401(k) Plan to help you prepare for the future.
Supportive Team Environment focused on professional growth and customer success.
"Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility." - Staffmark, Customer Service Representative.
Pick up the headset and your new paycheck. Apply now
The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs and include anything reportable for federal tax purposes.
About Us
At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.