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Jobright.ai lists this Off Highway Application Engineer, Mid-Level opportunity in saint paul, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Off Highway Application Engineer, Mid-Level
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Off Highway Application Engineer, Mid-Level
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Job Summary:
Horton, Inc. is a global leader in thermal control for power systems, providing innovative engine cooling solutions for heavy-duty vehicles and equipment. They are seeking an Off-Highway Application Engineer responsible for customizing products to meet customer needs, managing product releases, and providing technical support throughout the product lifecycle.
Responsibilities:
• Works closely with customers to develop an understanding of the customer's needs.
• Helps customer to choose the best product for their application. Modifies existing products and creates custom solutions to best-fit customer application.
• Completes initial design work necessary to provide engineering prints and models to the customer.
• Coordinates and builds initial prototype designs.
• Coordinates and performs necessary testing and analysis to ensure Horton and customer DVP and performance requirements are satisfied.
• Works with the quality department to ensure all PPAP requirements are met and provided to customers.
• Manages the release of products into production through Horton’s product realization process.
• Supports products after release, providing troubleshooting and diagnosis of issues, both remotely and in-person.
• Tracks the progress of projects and manages project schedule.
• Supports the on-going improvement of existing product designs and process
• Provides technical expertise and voice-of-customer in support of improvements to existing product designs.
• Develops tools to improve processes and products in order to increase throughput.
• Provides design related support to the sales and management functions, assisting sales staff to respond to customer requests.
• Attends sales and marketing planning meetings to discuss design needs and brainstorm for ideas regarding ways to meet specific customer or general market requirements.
• Travels to customer locations with sales staff to observe applications and collect information necessary for addressing specific customer needs.
• Attends trade shows and answers technical questions while staffing the trade show booth.
• Participates in the process of screening suppliers and their products for use by Horton.
• Provide technical customer service in the field, which helps customers to be successful in their application of company products.
• Provide on-site assistance to customers, including dealers, OEM's, distributors or fleet customers experiencing problems with application of company products.
• Provide field service to diagnose or repair equipment to meet the standards of operation required by clients.
• Meets with various levels of customer staff, including decision makers and product users, to resolve problems with product applications.
• Provides diagnosis of field failures and reports the information.
• Helps maintain field service-related working files to track product trends on problems and issues and reports to the Engineering Manager when a product shows signs of potential trouble.
• Troubleshoots problems and attempts to identify causes for warranty problems in order to prevent repeat occurrences.
• Works with Engineering Manager, Sales account personnel and Warranty Manager to resolve matters regarding the warranty of sold goods.
• Coordinates product field tests to determine production use suitability of new or improved designs.
• Works with Engineering personnel to set up field tests in order to work out specific existing or potential future problems.
• Collection of performance information in the field and the writing of detailed reports that provide design development information to the engineering staff.
• Provide technical training in support of Horton employees.
Qualifications:
Required:
• Requires a 4-year BS Engineering degree from an ABET accredited institution.
• Excellent communication skills.
• Proficiency with Microsoft office Suite.
• Experience with CAD and FEA.
• Must be authorized to work in the United States. No Visa sponsorship provided now or in the future for this position.
Company:
Horton is a transportation company offering engine cooling solutions. Founded in 1951, the company is headquartered in Minneapolis, Minnesota, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Project Management
Industries
Software Development
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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Worksite address
saint paul, MN, 55199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.