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First Mate Heating & Cooling

Office Administration - Sales & Install Coordinator - Family-Owned Since 1971

lees summit, MO

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Job description

Sales And Install CoordinatorAre you a detail-driven coordinator who thrives on keeping projects moving and customers informed?We are a locally owned residential HVAC company serving the Kansas City area since 1971, and we are looking for a full-time Sales And Install Coordinator to join our team.This role sits at the center of our sales and installation process. You will be the connective tissue between our sales team, our install crews, and our customers, making sure every sold job moves smoothly from signed agreement to completed installation.You will work closely with our sales comfort advisors, our install technicians, and our office team to keep jobs on schedule and customers well informed every step of the way.What You'll DoCoordinate scheduling for install jobs between the sales team and install crewsConfirm equipment orders and material availability ahead of scheduled installsCommunicate proactively with customers about install dates, timing, and expectationsEnter and maintain accurate job details, equipment specs, and paperwork in our systemTrack sold jobs through each stage of the pipeline from sale to completionCoordinate permits, rebate paperwork, and financing documentation as neededSupport the sales team with post-sale follow-up and administrative tasksHelp resolve scheduling conflicts and communicate changes to all parties involvedAssist with keeping the install pipeline organized during busy seasonsWhat Makes Someone Great in This RoleStrong organizational skills and attention to detailComfortable managing multiple jobs and moving parts at onceClear, professional communicator with customers and coworkersCalm under pressure in a fast-paced environmentComfortable learning software systems and technologyTeam-first mindset with a willingness to help where neededReliable and dependableExperience in HVAC, construction, or home services is a plus, but not required. We will train the right person.CompensationCompetitive hourly pay based on experiencePerformance incentives and bonus opportunitiesStable year-round employment with a growing companyBenefitsPaid time off after wait periodSupportive team environmentOpportunity to grow with a long-standing local companyHands-on experience in real-world operations

Worksite address

lees summit, MO, 64063, US

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