About this opportunity
Worldwide Golf lists this Office Administrator - Cool Clubs opportunity in scottsdale, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Office Administrator - Cool ClubsCool Clubs is hiring for a full-time Office Administrator! This position will work five days per week, Monday through Saturday (Sundays off, plus one day off during the week). Customary work hours are 9:00am to 5:00pm but may be extended as work level dictates.Cool Clubs is the international leader in custom golf club fitting. Our global locations boast the latest technology and offer customers an unrivaled tour fitting experience. We utilize TrackMan, our proprietary fitting software, and over 20,000 club combinations from the leading manufacturers to deliver guaranteed game improvement to our customers.Our Office Administrator is responsible for handling an array of front-facing duties. Some tasks include interacting with customers, answering phones, assisting fitters and scheduling fitting appointments. Throughout these interactions, they must maintain a high level of professionalism and present Cool Clubs in the best light possible.Front of House:Greet all customers who enter the store in a friendly and welcoming wayAnswer phones and manage general voicemail boxManage email accountBook fittings and help manage fitting calendarAssist fitters with maintaining customer info and recordsProvide service to customers during fittings (beverage, etc.)Assist fitters with customer packets and documentationContact customers and manage pick-up closetAssist with general cleanliness of the storeOrder Tracking:Fluently understand order tracking systemProvide order updates to customers as neededUpdate system as needed (pick-ups, notes, etc.)Back of House:Assist with ordering front of house suppliesOther Duties:Help management with marketing campaigns (content, etc.)Help fitters stay organizedUtilize all safety protocols and equipment as set forth by the employee handbook and company policiesRequired Job Skills:Excellent time management skillsExcellent phone etiquette skillsHighly organizedProficient computer skills in Microsoft Office and Point-of-sale (POS) SystemsPreferred Job Skills (not required):General knowledge of the golf industryRetail experienceCustomer service experienceExperience with TrackMan or similar launch monitor technology is a plusCool Clubs is part of the Worldwide Golf family—a growing, 50-year-old business with over 95 stores across more than 25 states—which includes well-renowned golf retail and e-commerce brands, including:Roger Dunn Golf ShopsEdwin Watts GolfThe Golf MartGolfers' WarehouseVan's Golf ShopsUinta GolfLas Vegas Golf SuperstoreGolfdomMike's Golf OutletGolf and Ski WarehouseCool ClubsWorldwidegolf.comGlobalgolf.comFairwaystyles.comGetclubs.com
Worksite address
scottsdale, AZ, 85255, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.