About this opportunity
Abell Pest Control lists this Office Administrator- Full-Time opportunity in cincinnati, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Administrative Customer Service RoleA unique administrative customer service role with an incentive!Reporting to the Regional Office Manager you are the first point of customer contact at the Abell Pest Control Cincinnati (West Chester Township) Office, handling inbound calls with the objective of securing the sale and scheduling the service.This role combines administrative, customer service, employee interaction with warm sales from inbound client leads. No self-sourcing, no cold calling, you are a solutions provider for inquiring clients.We offer a competitive commission unlike any other administrative role for scheduling services and providing solutions. It's fun, challenging & rewarding!Major Responsibilities:Assumes responsibility to answer all incoming telephone calls with the object of securing the residential sale and scheduling of service.Ensures Route Managers data entry work is completed; Enters daily reports, new contracts, one times, Electronic Site Management (ESM), product sales forms and service requisitionsPrepares bank deposit for cheques received and credit card payments; Follows up with Head OfficeSolves residential account issuesManages customer files; Ensures filing is currentSchedules Route Managers one-time work and home services; Ensures follow up calls are complete to guarantee customer satisfactionEnsures month end is completedChecks missing tag reportsOrders office suppliesAssumes responsibility for functions of chain accounts (reporting, scoring, and knowledge of procedures)Offers support to Branch staff as directed by his/her ManagerWhat We Offer:Competitive base salaryCommission on residential salesPeople-first cultureOpportunities for advancementSkills and Experience:One or more years of customer service-related experienceWritten and verbal communication, interpersonal and support skillsAble to use all related hardware and softwareInside sales experience an assetStrong organizational skillsTeam playerStrong attention to detail and high level of accuracy***Abell Pest Control does not use artificial intelligence or automated decision-making tools in the screening, assessment, or selection of job applicants. All applications are reviewed by members of our hiring team.***Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
cincinnati, OH, 45203, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.