Office Administrator

Job description

Pay: $15.00 - $20.00 per hour

Job description:

office administrator

Company Description twenty-one wine & spirits is a wine and spirits distribution dedicated to offering a curated selection of products and a welcoming experience for customers. The company values professionalism, reliability, and strong relationships with vendors and guests. Team members are encouraged to contribute ideas that improve operations and customer satisfaction. The environment is fast-paced yet collaborative, with opportunities to learn about the wine and spirits industry.

Role Description The Office Administrator at twenty-one wine & spirits is a full-time, on-site role based in Miami, FL. This role oversees daily office operations, including managing correspondence, organizing files and records, maintaining office supplies and equipment, and coordinating schedules and appointments. The person in this position will handle customer inquiries, support sales and inventory processes, assist with vendor communications, and ensure smooth collaboration between the office and store teams. They will prepare basic reports, track invoices and receipts, and uphold company policies and procedures. The role also involves identifying opportunities to improve administrative workflows and supporting management in day-to-day decision-making.

Qualifications

Strong Office Administration and Administrative Assistance skills to manage daily operations, documentation, and scheduling.

Proficiency with Office Equipment and related tools, including printers, phones, and basic computer applications (e.g., email, spreadsheets).

Effective Communication skills, with the ability to interact clearly and professionally with team members, vendors, and customers.

Customer Service experience, demonstrating a friendly, solution-oriented approach in a retail or hospitality environment.

Attention to detail, organizational skills, and the ability to prioritize tasks in a fast-paced setting.

Basic understanding of inventory or retail operations; experience in wine, spirits, or hospitality is a plus.

Ability to work on-site in Miami, FL, with consistent reliability and punctuality.

High school diploma or equivalent; further education or certifications in business, administration, or related fields are advantageous.

Responsibilities

Coordinate office activities and operations to secure efficiency and compliance to company policies

Manage phone calls and correspondence (e-mail, letters, packages etc.)

Support budgeting and bookkeeping procedures

Create and update records and databases with personnel, financial and other data

Track stocks of office supplies and place orders when necessary

Submit timely reports and prepare presentations/proposals as assigned

Assist colleagues whenever necessary

Skills

Proven experience as an office administrator, office manager or relevant role

Ability to prioritize and multitask

Outstanding communication and interpersonal abilities

Must be bilingual

Must be proficient in Quickbooks

Excellent organizational and Time management skills

Excellent written and verbal communication skills

Strong attention to detail

Familiarity with office management procedures and basic accounting principles

Excellent knowledge of MS Office

Qualifications in secretarial studies will be an advantage

High school diploma; BSc/BA in office administration or relevant field is preferred

Job Type: Full-time

Salary: From $15.00 - $20.00

9 hour shift - 40hrs a week no guaranty overtime.

10am-7pm

Benefits:

Health insurance

Schedule:

Application Question(s):

Are you Proficient in Quickbooks?

Education:

High school or equivalent (Preferred)

Work Location: One location

Job category: General Administration and Other

Worksite address

miami, FL, 33222, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.