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Job description
Office AssistantWe are seeking a reliable and organized Office Assistant to support daily operations by dispatching tow trucks, scheduling services, and providing excellent customer service. This role is a key point of contact for customers and drivers and requires strong communication, multitasking, and attention to detail.Key ResponsibilitiesDispatch tow trucks efficiently and accurately based on service needs and availabilityAnswer incoming phone calls, gather customer information, and respond professionallySchedule tows and related services, maintaining an organized daily schedulePerform data entry and maintain accurate records in company systemsProvide friendly, calm, and helpful customer service—often in high-stress situationsCoordinate communication between drivers, customers, and managementAssist with general office tasks as neededQualifications & SkillsStrong communication and customer service skillsAbility to multitask and stay organized in a fast-paced environmentComfort using computers, scheduling software, and phonesAttention to detail and accuracy with data entryDependable, punctual, and professionalDispatch or call-center experience is a plus but not requiredPhysical & Work RequirementsAbility to work seated at a desk and use a computer and phone for extended periodsRequired to work in-office during scheduled business hoursOccasional lifting of light office materials (files, paperwork)Why This RoleStable weekday schedule with no evenings or weekendsEssential role supporting daily operationsTeam-oriented work environment with consistent hours
Worksite address
helena, MT, 59601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.