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Christus Health

Office Assistant Lead - St Vincent Specialty Urology - 386168

santa fe, NM

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Job description

Office Assistant Lead - St Vincent Specialty UrologyUS:NM:Santa Fe | Administrative Assistants | Full TimeSummary:This position has a high degree of client interaction with minor clinical responsibilities. Responsible for client reception area, clerical tasks, data entry activities, benefits issuance changes as needed.Responsibilities:Coordinates daily business operations of a clinic including monitoring patient registration and patient checkoutEnsures compliance with policies and proceduresAssists with problem resolution and improvement of patient careSupports customer service standards, researches and reports customer issues and concerns, reviews and addresses patient survey results, under the guidance of the Clinic Manager/Associate Director/DirectorResponsible for the completion of/or assistance with daily reconciliation processesReviews daily, weekly, monthly reports and reports trends to supervisorResponsible for the implementation of front-end processesReviews and researches all information on hold reports to complete the billing processResolves billing problems with patients and the CBOAdvises patients on payment procedures/processes to ensure payments are collected timelyOversees inventory managementIssues all check requests and purchase orders, reconciling orders received with original invoicesApproves payment of invoices within approval limitsEnsures the accuracy of time and attendance records; approves, monitors, and reports overtimeServes as backup to support clinic personnel when necessaryAssist with insuring compliance with regulatory standards including JCAHO, OSHA, Conditions of Participation, PI, etcPerforms other duties as assignedRequirements:High School DiplomaWork Schedule:8AM - 5PM Monday-FridayWork Type:Full Time

Worksite address

santa fe, NM, 87505, US

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