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Job description
Assistant Executive HousekeeperUnder the direction of the Executive Housekeeper, Assistant Executive Housekeepers and Supervisors; responsible for various administrative tasks and clerical support to Housekeeping personnel.How You Will Create the ExtraordinaryResponsible for updating and tracking room status in the computer system, and entering statistics on rack format log sheetsAdvice the front desk and engineering departments of special heavy duty cleaning of rooms, inform housekeeping personnel of special cleaning assignmentsEnsure that the Executive Housekeeper, Assistant Executive Housekeepers and Supervisors are advised of group, VIP and pre-registered arrivals, special requests from guests, out of order rooms, etc.Receive incoming telephone calls from guests and relay messages to the appropriate personnel; maintain daily log of all callsCoordinate all maintenance requests between supervisors, locksmith and engineering departmentsTrack and record all loaned items, generate a report of missing items for the Executive HousekeeperPrepare daily volume reports listing occupied rooms, vacant/dirty rooms, due outs, number of suites and swing shift duties completedRecording all sick calls, late calls and early outsPerform related duties as assigned by supervisorWhat You Will NeedPrevious housekeeping; telephone; and computer experience is recommended but not requiredStrong verbal and written communication skillsRegular, punctual and predictable attendance and ability to work flexible hours, including overtime, which may be requiredAbility to maintain confidentiality of sensitive informationUnderstand and comply with all company and departmental rules and regulations, policies and proceduresHigh School diploma or equivalentADDITIONAL REQUIREMENTSFrequent standing/walking/sitting for extended periodsWork area is indoors and subject to variable temperaturesMay be subject to smoking environment, moderate noise and bright lightsFrequent grasping, reaching, bending, twisting, telephone useOccasional carrying, kneeling, squatting, handling, sorting, filing, lifting 5 lbs to 20 lbs. Seldom requires overhead lifting of no more than 20 lbs.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.Job InfoJob Identification 86981Job Category Housekeeping and LaundryJob Schedule Full timeLocations The Row (On-site)
Worksite address
reno, NV, 89501, US
Who can apply
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