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Lifepoint Health

Office Coordinator

austin, TX

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Job description

HousekeeperWestpark Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Housekeeper joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence.Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician usePer the therapist dictation maintains the programming scheduleSupports with charge reconciliation and entering as requiredSupports team with patient group assignments and coordination effortsProvides impeccable customer service to patients, families, referral sources, and stakeholdersSupports with vital and UDS capture as neededCompletes DCAR reporting in a timely and accurate fashionSupports in organizing and filing paperworkMaintains staff schedules and ensures staffing for the programMonitors and records attendance including tardiness and absencesCommunicates with treatment team to ensure chart complianceInterfaces with others to ensure completion of physician follow-ups from CPEManages Family Session Schedules as required by programWork with the business office and the utilization review department to ensure payment for servicesPreform pre-certifications and concurrent reviewsDevelop relationships with payer sourcesInterfaces with UR department to ensure service coverage for patientsMaintain a positive working relationship with referral sources, community agencies and organizationsMaintains program and patient information and data to create reports, census, and assist the Business Office in reportingSchedules CPEs, nursing assessments, H&P and psychosocial assessment with appropriate clinician and per required timeframeSchedules or completes UDS collections, including random screeningsEnsures orders are obtained for patients prior to starting services (as applicable)Actively participate in the therapist's discharge planning needsAs directed creates appointments, starts follow up care process and completes interfacing with organizationsCross trains and supports in various outpatient functions including PCA, transportation, and financial counselingConducts appointment reminder callsCollects copays and deductibles as applicableManages organizational tools to ensure efficient operations including bed boards/group room assignments, treatment team schedule, flash reports, etcOther responsibility and duties assigned by leadershipWe believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:Comprehensive Benefits: Multiple levels of medical, dental and vision coverage -- with medical plans starting at just $10 per pay period -- tailored benefit options for part-time and PRN employees, and more.Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).Professional Development: Ongoing learning and career advancement opportunities.What we're looking for Education: High School Diploma/GED preferred.Certifications: CPR and De-escalation certification required or obtain within 30 days of hire.More about Westpark SpringsWestpark Springs is a behavioral health hospital that has been offering exceptional care to the Texas community for over 10 years. We are proud to be Accredited by The Joint Commission and be recognized for the Psych Armor Certification.EEOC Statement"Westpark Springs is an Equal Opportunity Employer. Westpark Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Worksite address

austin, TX, 78723, US

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