This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Office Coordinator - Bon Secours Liver Institute of Richmond - Richmond, VAProvides comprehensive office support including but not limited to patient scheduling, admission/registration, charge entry verification (DTAR), verification of insurance authorization, etc. Serves as receptionist/secretary and communicates and interacts in a compassionate yet respectful manner with patients and their families, staff and physicians. Works in coordination with external billing company and/or acts as liaison between billing company and Radiation Oncology for insurance authorizations, billing requests, documentation requests, etc.Essential Functions:Receives and screens patients/visitors, courteously assisting each person as needed. Receives/screens phone calls using good phone etiquette. Responds to callers requests and tactfully refers caller to appropriate personnel.Confirms each patient's demographics, contact information and insurance information at each new consultation, follow-up visit, etc. as needed.Obtains insurance referrals for patients for office visits.Manages the schedule for the department as needed. Capable of scheduling consults & follow-ups and updates physicians schedules.Retrieves and delivers departmental mail. Delivers special requests such as copy room, arranges courier service when needed and submits maintenance work orders.Registers patients through the hospital and departmental computer systems. Obtains HIPPA consent form plus registration information and scans into patient's chart. Updates patient registration numbers in electronic chart monthly.Processes dictation from department physicians. This includes keyboarding, correcting, filing, and distributing in an accurate and timely manner.Monitors inventory of office supplies and informs supervisor when supplies are low and need to be reordered.Acts a payroll editor for the department by updating employee's hours into the payroll system.Assists nurse with obtaining and compiling information on new and returning patients.Assists, as needed, in preparing charts and acquiring diagnostic reports for physician review.Education:High School Degree or GEDPreferred Experience:Two years advanced secretarial experiencePrior experience in the healthcare field or a related area is preferred but not requiredKnowledge of medical terminology preferred but not requiredKnowledge in Microsoft Office, Cadence, and Connect care preferred but not requiredOne year of clinical patient care experienceSkills & Abilities:Ability to demonstrate knowledge and skills necessary to provide appropriate care to all ages of the patientsAbility to learn and use a computer-based patient appointment scheduling and registration systemAbility to work in a fast-paced environment with a teamStrong interpersonal communication and organization skillsBon Secours Mercy Health is an equal opportunity employer.Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much more*Benefits offerings vary according to employment status.
Worksite address
richmond, VA, 23220, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.