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Office Coordinator - Westlake Village/ Malibu

malibu, CA

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Job description

Office CoordinatorStep into the world of luxury real estate as the operational heartbeat of our Westlake Village office. Sotheby's International Realty is seeking a tech-savvy, service-driven Office Coordinator to elevate our day-to-day operations, empower our elite team of real estate agents, and deliver an exceptional experience to clients and guests.If you thrive in a polished, fast-paced environment where dynamic administrative support meets cutting-edge technology, this role offers the perfect platform to showcase your organizational skills and grow with a globally renowned brand.Key ResponsibilitiesListing & Transaction AdministrationListing Management: Enter and update listing data across internal systems and third-party real estate platforms, ensuring accuracy and brand consistency.Transaction Support: Process lease transactions, route incoming invoices for approval, and maintain organized transaction records.Cross-Functional Backup: Provide agile support to administrative, marketing, and transaction teams, serving as a key backup to the Office Administrator.Agent Empowerment & Technology ChampionAgent Onboarding: Orchestrate seamless onboarding for incoming agents, managing welcome packages, workspace setup, technology integration, and office tours.Tech Resource & AI Adoption: Serve as the go-to specialist for brokerage tools, CRM platforms, digital marketing software, and AI-powered productivity apps. Assist agents with onboarding, basic troubleshooting, and platform adoption.Training & Event Logistics: Coordinate in-office workshops, trainings, and events—managing space setup, AV needs, catering, printed materials, and attendee logistics.Operational Excellence & Client ExperienceFirst Impressions: Deliver a high-touch, professional experience by greeting visitors, managing incoming calls, and maintaining a refined, client-ready reception area.Leadership & Marketing Support: Assist the Brokerage Manager with scheduling, communications, and confidential projects. Assemble recruiting packages, signage orders, and marketing collateral alongside Marketing Advisors.Facility & Vendor Management: Oversee office inventory, supply ordering, mail/courier distribution, copier maintenance, and vendor requests. Keep conference rooms and common areas pristine.QualificationsExperience: 2+ years in office administration, operations, or client support (Real Estate brokerage experience preferred; Bachelor's degree preferred).Service Mindset: Exceptional interpersonal and communication skills with a natural instinct for client care and discreet professionalism.Organization & Agility: Strong attention to detail, proactive problem-solving skills, and the ability to balance competing priorities in a fast-paced environment.Tech Savvy: Advanced comfort with Microsoft 365 (Teams, SharePoint, Excel) and Google Workspace. Demonstrated enthusiasm for learning new platforms, business CRMs, and AI productivity tools.Compass International Holdings is proud to offer a comprehensive benefits package to our employees including:Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D401(k) savings plan with company matchPaid Time Off to Include Holidays, Vacation Time, and Sick TimePaid Family & Paternity LeaveLife InsuranceBusiness Travel Accident InsuranceAll employees receive access to LinkedIn LearningEmployee Referral ProgramAdoption Assistance ProgramEmployee Assistance ProgramHealth and Wellness Program and IncentivesEmployee DiscountsEmployee Resource Groups

Worksite address

malibu, CA, 90265, US

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