About this opportunity
The Camden Center lists this Office Lead in Los Angeles opportunity in los angeles, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ABOUT THE COMPANY
Camden Center is a partial hospitalization and intensive outpatient treatment center that offers comprehensive, multi-disciplinary treatment for psychiatric and addictive disorders. Our staff is comprised of nationally recognized medical doctors, psychotherapists, and integrative medicine specialists who have been recruited as experts in their field to work with our patients. Camden Center is a medical organization established and operated by physicians, and is founded on the principles of clinical excellence, compassionate care, and respect for our patients.
ABOUT THE POSITION
The office lead will be expected to provide clerical support to all Camden Center staff and to create and uphold a welcome and organized work environment. The office lead will also be responsible for supporting the administrative front desk team and reporting to the office manager. This position is a fully in‑person position and open to growth as the company expands.
RESPONSIBILITIES
Managing and training front desk team members
Delegating tasks to the front desk team
Answering phones, transferring calls to the appropriate station, and taking detailed messages as needed; differentiating urgent messages and regular calls that can be returned at the end of the day
Meeting with front desk team members for bi‑weekly check‑ins
Maintaining inventory of office and clinical supplies and reporting orders/restock to the Office Manager
Impeccable record‑keeping of office furniture, art, and other furnishings within the office spaces
Surveying and communicating office maintenance repairs to the Office Manager
Composing emails to staff and associates with professionalism and correct use of grammar and vocabulary
Enforcing and collaborating with Clinical and Administrative Leadership on protocols and procedures
Using discretion and good judgment in handling sensitive and confidential information
Following all HIPAA regulations, requirements, and guidelines
Organizing patient files and information into Medical Records Database and Google Drive
Completing patient intakes and uploading the documents to the electronic medical record
Maintaining cleanliness at the highest level for common areas and therapy offices either by self or delegating tasks to the front desk team
Prioritizing multiple tasks, meeting deadlines, and maintaining excellent attention to detail
Collecting samples and preparing urinary analysis screenings for laboratory testing
Distributing medications and taking vitals and weight of the patients
Being open to learning and adapting to new responsibilities
Providing tours for visitors and colleagues of the company
POSITION REQUIREMENTS
Exceptional interpersonal and leadership skills
Strong computer and internet research skills; proficiency in the use of Google Workspace
Professionalism of the highest caliber in all interactions with patients and staff
Ability to work well with all levels of management, staff, patients, and vendors
Must be able to legally work in the United States and provide documentation (2 forms of ID and/or Green Card)
Must be able to sit and stand for extended periods (up to 4 hours)
Must be able to lift, push, and pull up to 25 pounds
Must be able to kneel, bend, and squat
SUPERVISORY RESPONSIBILITIES
Assists with supervising Front Desk team members. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include recruiting and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; managing crises; and addressing complaints and resolving problems.
COMPENSATION AND BENEFITS
40 hours per week. Pay range is $27.00 per hour – $35.00 per hour. Salary commensurate with experience.
Benefits for full‑time employees include medical coverage, paid and sick time off, matching 401(k), holiday pay, and a flexible spending account.
Job Type: Full‑time
Keywords: administrative, healthcare, mental health, therapy, treatment center
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.