About this opportunity
Servpro lists this Office Manager and File coordinator opportunity in albuquerque, New Mexico. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Office ManagerSERVPRO of Rio Rancho/Sandoval County is hiring an Office Manager!SERVPRO of Rio Rancho/Sandoval County offers:Competitive compensationSuperior benefitsCareer progressionProfessional developmentAnd more! As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.Key ResponsibilitiesAssist in hiring office personnel and ensure employment best practices and complianceManage the training and development plans for office teamOversee performance management for office teamDeliver financial reporting as neededVerify and analyze franchise performance reportsAssist with office staffing and compensation plan as neededMonitor job file status to ensure accuracy in all job file documentation daily. Communicate daily with Production crews to ensure all required documentation is captured on site at point of task. Create/review estimate based on scope and photos from Production crew. Maintain an accurate Work in Progress board for all active leads/projects. Monitor and ensure all client requirements are followed. Maintain internal and external communications with all stakeholders. Review timestamps and other datapoints to reflect accurate reporting/KPMs. Complete and review job file documentation for final upload and the audit process. Perform internal audit of all projects to ensure estimate captures all work performed. Perform all job close-out activities, including coordination with accounting team to ensure proper invoicing. Assist other departments, as needed.Position RequirementsHigh school diploma/GED; Associate degree or Bachelor's degree preferredAt least 1 year of management and/or supervisory experienceAt least 3 year of customer service and/or office-related experienceExcellent written and verbal communication skillsExceptional organization and planning capabilities, strong attention to detailThis is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Worksite address
albuquerque, NM, 87101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.