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Senior Helpers

Office Manager

south pasadena, CA

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About this opportunity

Senior Helpers lists this Office Manager opportunity in south pasadena, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Office ManagerLead your office team to success! As our Office Manager, we will depend on you to coordinate general office activities, assist with billing and payroll, maintain physical and electronic files, and support other departments as needed.Why Work for Senior Helpers of Pasadena?Great Place to Work® CertifiedAutonomy —We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging.Task Variety —We provide an engaging workday that uses your various skill sets to avoid monotony.Job Description:Customer ServiceEnsure all communication is sent in a timely manner according to policy.Answer and screen incoming phone calls in a pleasant, courteous mannerInput client leads into home care software and create and send client welcome packets and prospect information.Payroll & RecruitmentCollect and organize timesheets and verify/reconcile against scheduling calendar in home care software; track late, missing, and incorrect timesheets.Complete caregiver and internal payroll according to schedule.Review timesheets for any significant change in client status and indicate them in the caregiver notes section and properly document the information.Complete caregiver reference checks and criminal background checksCreate new hire packets, employee handbooks, assist with training and orientation.Verify complete caregiver information in the file after hiring.Input caregiver information into home care softwareClerical:Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentation.Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible.Complete other duties and responsibilities as assigned.Proficient in Excel, Microsoft, HubspotJob Qualifications:Minimum of two years in an office managerial settingAbility to communicate pleasantly and effectively with callers and internal staff.Experience with a variety of the home care concepts, practices, and proceduresTeam player, excellent verbal and written communication skills, adaptable in different situations, possesses excellent client interaction skills.Job Benefits:$19.00 - $21.00 an hourAbout Senior Helpers:We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.IND000

Worksite address

south pasadena, CA, 91030, US

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