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Job description
Job Responsibilities
- Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.
- Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.
- Maintains clinic cash controls on day-to-day basis.
- Works with BOC to update provider schedules and make necessary changes.
- Fills in, when necessary, for the purpose of business continuity.
- Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.
- Manages inventory of office supplies, including ordering and inventory maintenance.
- Maintains confidentiality and expectation of confidentiality among the clerical staff.
- Works closely with providers, providing updates when necessary.
- Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.
- Works closely with billing and coding services in order to promote efficient revenue cycle services.
- Supports clinic operations leader and clinic administration in ongoing initiatives as needed.
Experience
Minimum Required Preferred/Desired 5 years clerical experience in medical office
Education
Minimum Required Preferred/Desired High School diploma or equivalent
Training Description
Minimum Required Preferred/Desired Familiarity with medical coding and medical office operations
Special Skills Description
Minimum Required Preferred/Desired Licensure Description Minimum Required Preferred/Desired Eligibility to sit for AAPC/CPC examination
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.