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National Grid

Office Technician A

albany, NY

Check who can apply and the requirements below before continuing.

About this opportunity

National Grid lists this Office Technician A opportunity in albany, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

About us

We are presently seeking an Office Technician A for an opening in Albany, NY . In addition to a starting wage of $30.18 per hour , we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more.

Under general supervision, to perform administrative support activities of various degrees of complexity, and to perform as required such duties as:

Assemble, maintain and/or transcribe information from various sources, prepare and maintain reports, correspondence and records, forms, and orders

Prepare time and mileage reports

Make arithmetical computations; maintain statistical information

Check data for accuracy and otherwise assist in completing various types of orders, reports, invoices

Communicate with customers or their representatives, outside agencies, and other departments

Update company records including but not limited to maps and various reports

Perform administrative support activities associated with the tasks and responsibilities of the department

Receive and dispatch information and orders in person and by telephone and radio

Assist employees of higher grade as required

Qualifications

High School diploma or equivalent

Ability to handle duties that require independent judgment

Ability to make arithmetical computations

Prior experience in providing exceptional customer service while sustaining attention to detail required

Experience with computer applications including but not limited to:PeopleSoft, SAP and Mainframe systems for work orders

MS Office Suites

Citrix Receiver/ARM FM Viewer

Prior experience handling administrative responsibilities is required

Knowledge of utilizing record filing systems for document management

Experience in entering vacation and sick time, payroll, copying, faxing, and answer incoming calls

Experience in monitoring and dispatching emergency work

Experience in printing and organizing daily reports/maps for distribution

Ability to create queries, run and maintain various reports

Prior experience working and communications with outside agencies and various internal and external stakeholders

The successful candidate must reside in or proximal to Albany, New York

Must pass pre-employment validated company test(s)

Satisfactory completion of validated skills testing (keyboarding), as determined by the Company

Note: The progression from an Office Technician A, B, C will occur over a two-year period with one year spent at each level. The complexity of the duties shall increase in accordance with the department requirements and the training provided.

More Information

Hourly Rate: $32.03 per hour

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

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