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Job description
Benefits
Employee discounts
Health insurance
Paid time off
About the Role
Teachers Credit Union is looking for a passionate and people-focused Member Service Officer to join our team in Oklahoma City, OK! In this role, you'll be the face of our credit union — building meaningful relationships with members and helping them achieve their financial goals. If you thrive in a fast-paced environment and love making a difference, we want to hear from you!
Responsibilities
Provide exceptional member service by assisting with account inquiries, transactions, and financial needs
Open and maintain member accounts including checking, savings, and certificate accounts
Process loan applications and assist members through the lending process
Identify member needs and recommend appropriate credit union products and services
Handle member concerns and resolve issues in a timely and professional manner
Ensure compliance with credit union policies, procedures, and federal regulations
Support branch operations including teller transactions and daily balancing activities
Requirements
Prior experience in banking, credit unions, or financial services preferred
Strong customer service and interpersonal communication skills
Knowledge of financial products including loans, deposits, and member accounts
Ability to multitask and thrive in a member-facing, fast-paced environment
Proficiency with financial software and basic computer applications
High school diploma or equivalent required; associate's or bachelor's degree a plus
Detail-oriented with strong organizational and problem-solving abilities
About Us
Teachers Credit Union has proudly served its members with a commitment to financial well-being and community-first values. Members love us for our personalized service, competitive rates, and dedication to helping them succeed financially. Our employees enjoy a supportive, team-oriented culture where growth, integrity, and making a real impact are at the heart of everything we do.
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Worksite address
oklahoma city, OK, 73116, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.