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Job description
About Peninsula Family Service
Founded in 1950, Peninsula Family Service is a nonprofit organization dedicated to helping children, families, and older adults realize their full potential. As one of the region’s leading providers of early learning, financial empowerment, employment, and older adult support services, PFS serves communities across San Mateo County with compassion, dignity, and respect.
At PFS, our values guide how we serve our community and work together as a team. We expect every team member and volunteer to demonstrate Ownership, Proactive Engagement, Continuous Learning, Adaptability, and a deep commitment to community-centered service.
Position Summary
Peninsula Family Service is seeking compassionate and dependable Older Adult Peer Counseling Volunteers to provide emotional support and meaningful connection to older adults in San Mateo County through our Peer Counseling Program.
Peer Counseling is a one-on-one support program designed to help older adults experiencing loneliness, grief, depression, isolation, loss, or major life transitions. Trained volunteers offer confidential, non-judgmental support that helps participants feel heard, valued, and connected.
This is a meaningful volunteer opportunity for individuals who want to make a direct impact in their community while receiving professional training and ongoing support.
What You’ll Do
Provide compassionate emotional support to older adults through weekly one-on-one conversations
Build trusting and supportive relationships with assigned participants
Maintain confidentiality and professional boundaries
Participate in initial volunteer training and ongoing monthly support meetings
Communicate regularly with program staff regarding participant needs or concerns
Offer support in person, by phone, or virtually depending on participant preference and program needs
Help reduce isolation and improve emotional well-being for older adults in the community
Qualifications
We are looking for volunteers who are:
55 years of age or older
Caring, empathetic, and compassionate
Strong listeners with good interpersonal communication skills
Interested in supporting older adults and strengthening community connection
Reliable and able to commit to approximately one hour of volunteer service per week
Able to attend monthly volunteer meetings and complete required training
Able to commit to the program for at least one year
Training & Support
All volunteers receive free training and ongoing professional support from Peninsula Family Service staff. Training covers active listening, communication skills, boundaries, aging-related issues, and crisis response protocols.
Support is available for diverse communities including African American, LGBTQIA+, Cantonese, Mandarin, Spanish, and Tagalog-speaking older adults.
Time Commitment
Approximately 1+ hour per week with assigned participant
Monthly volunteer support meetings
One-year commitment preferred
Virtual participation is welcomed
Location
Services are provided throughout San Mateo County and may be conducted:
In person
By phone
Virtually
Why Volunteer with PFS?
Make a meaningful difference in someone’s life
Help reduce loneliness and isolation among older adults
Receive professional training and mentorship
Join a mission-driven nonprofit serving the community for over 75 years
Build connections and strengthen your own sense of purpose and community
How to Apply
Peninsula Family Service
Email:
Phone: x4322
Worksite address
san mateo, CA, 94409, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.