About this opportunity
GRP SCAN Group lists this Omnichannel AI Product Owner II opportunity in city of long beach, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
SCAN is seeking a Digital Product Owner II - Omnichannel to lead strategy and governance for AI-powered service experiences across SCAN's omnichannel ecosystem. You will own the experience layer connecting conversational tech, contact centers, and digital channels, partnering with multiple teams to deliver value.
The role emphasizes defining roadmaps, prioritizing enhancements, and establishing governance, with a focus on measurable business outcomes and customer satisfaction.
#J-18808-Ljbffr
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.