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Job description
PwC in Chicago seeks a Sr Associate to lead projects that enhance customer service quality and effectiveness. You will guide teams, manage client relationships, and drive innovative solutions transforming customer operations.
This role emphasizes mentoring junior staff and ensures delivery excellence. The ideal candidate has 3 years of consulting or industry experience in customer service, with strong data analytics, omnichannel strategies, and transformation know-how.
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.