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Job description
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On-Call Enhanced Visitation Specialist
Part Time Part Time San Francisco, CA, US
2 days ago Requisition ID: 1094
Salary Range: $30.00 To $34.00 Hourly
Job Description
On-Call Enhanced Visitation Specialist
Reports To:
Family Support Manager
Classifications:
On-Call (as needed), Part-Time
FLSA 1 :
Non-Exempt
PayRate:
$30/ hr - $34/ hr (DOE)
As needed / On Call (Weekdays, Evenings and Weekendsas needed. Hours may vary based on operational needs and scheduling requirements)
Benefits Eligible:
No
Department:
Family Services
Work Location:
StartDate:
Immediate Start Date Available
The Organization
Good Samaritan Family Resource Center (GSFRC) is an innovative multi-service non-profit agency located in San Francisco’s Mission District. Its mission is to help immigrant families access needed services, develop self-sufficiency, and participate fully as members of the community. Our staff is a diverse and talented team willing to take different and unique approaches to help children, youth and families thrive and succeed.
Position Summary
The On-Call Enhanced Visitation Specialist provides structured supervision of visits between children and parents referred by the Department of Children and Family Services, supporting families working toward reunification. This site-based program creates a safe, supportive environment where parents can strengthen parenting skills, build healthier relationships with their children, and improve long-term permanency outcomes. In this role, the specialist closelymonitorsparent-child interactions,documents foreach visit, and offers real-time guidance through role modeling, coaching, and constructive feedback. Using a culturally responsive, strength-based approach, theOn-Call EV Specialist promotes family well-being by delivering education, advocacy, and case management, while also connecting families to community resources and support services that reinforce stability and success.
Specific Responsibilities:
Participant Engagement
Ensure communication and interventions with visitors and participants are culturally relevant, acknowledge and value families' strengths, and are responsive to the multiple aspects of the diversity of the families served
Supervise visits between child(ren)andtheirparent(s)andensurechildren have age-appropriate opportunities for interaction with their parent(s)andmaintainasafeenvironmentforall participants.
Makeappropriate referralsto Good Samaritan services and other community resources, and encourage/facilitatesuccessful and continued access to those services
Conduct Basic and Comprehensive Intakes through internal database (Salesforce, CMS) to new and returning Good Samaritan Participants which includes assessing needs, completing consentformsand keeping documents confidential.
Provide families referred by Family & Children Services with supportive, culturally responsive, nonjudgmental, and non-stigmatizingnavigation services.
Maintain consistent communication withChild WelfareWorkerregardingprogress and challenges.
Collaboratewith Child Welfare Worker to build enrichment programs/opportunities for each visit.
Oversee visits (minimum of3families/week, up to3-6 hourspervisit)with families enrolled in Enhanced Visitation Services.
Teach and model skills and strategies for accessing services, goal setting, problem solving,conflict resolution, communication, parenting, and other areas relevant to family’s well-being
Completeprogram reporting and program evaluation activitiesasrequired byDECand ChildProtective Services
Research community services toidentifyrelevant resources to incorporate intoa resourceinformation guide.
Followsafety protocols and procedures during visitations
Provide administrative support to staff as needed
Other duties as assigned
Working closely with HSA staff andotherpartners to obtain referrals and ensure effective coordination of care
Coordinate and schedule visitation appointments with legal guardians,fosterparentsand other involved partiesto ensuretimely, consistent, and well-organized family visits
AttendMonthlyEnhanced Visitation Providermeetingsto coordinate services andsupportstofamilies receivingEVresources.
Attend mental health consultations,individual,team,agency, and other meetingsas scheduled
Participate in a variety of case-related meetings at family,agencyand multi-agency levels
Participate in ongoing training and professional development to strengthen skills in family engagement, visitation supervision, reunificationsupportand otherrelevant position-related trainings.
Data Collection
Maintain intakes, case notes, files, and other documentation and data for each program activity
Enter required registrations and attendance into database by assigned due date.
Other Responsibilities
Maintain and prepare the visitation room, ensuring it is clean, safe, in good condition, and restocked with food and necessary supplies to create a welcoming environment for families
Comply withthe legal standards for mandated reporting.
Ensure that programs and services are aligned with Good Sam’s Mission and Vision
Other tasks as assigned
MinimumQualifications
BA in Social Work/related field or equivalent years of experience
Minimum of one year experience in case management or related case work
Experience in client interviewing, assessment, and service plan development
Bilingual Spanish/Englishrequired(reading, writing, and verbal)
Experience working with Latino immigrant population and understanding of immigrant issues
Excellent attention to detail
Ability to work in a fast ‑ paced, high need environment
Mustpossessgood organizational and time-management skills
Demonstrate good judgment and have excellent problem-solving abilities
Alwaysmaintaina professional demeanor and alwaysmaintainconfidentiality
Must be able to work evenings and weekends as needed
Must be self-motivated, have excellent work ethic and be able to work independently
Proficient in Microsoft programs specifically in both WORD and EXCEL
Desired Qualifications
Experience in child welfare and/or case management, crisis intervention, peer counseling.
Education or training in Child, Adolescent and/or Family Development, or related field
Certification or experience in the facilitation of parenting classes or other evidence-based curriculums
Experian in Crisis Response and/or De-escalationtraining
Ability to work independently and as part of a team
Requirements
Mustcompletea fullbackground check (Department of Justice, FBI, Child Abuse Index)after conditional offer is made.
Must have TB clearance
Bilingual (Spanish and English)
Physical Requirements
This position is set in an Officeand Community-based environment. The physical and environmental demands describedinthe jobdescriptionare representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform essential functions.
Good Samaritan Family Resource Center is an Equal Opportunity Employer
Pursuant tothe San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Employment is contingent upon meeting the above minimum qualification and verification ofpreviousemployment and education.
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.