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Self Enhancement Inc

ON CALL RECEPTION AMBASSADOR

portland, OR

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Job description

On Call Reception AmbassadorSEI Center - Portland, OR 97227OverviewSalary Range $20.00 - $23.08 Hourly Position Type Full Time Job Shift DayDescriptionThe On Call Reception Ambassador at the Tony Hopson, Sr. Center for Self Enhancement (SEI) holds a high-profile public relations role, responsible for creating a positive first impression for visitors, staff, students, and parents. This pivotal position oversees all front office functions and maintains the decorum of the lobby area for SEI/Community & Family Programs. This role supports SEI's Administrative and Facilities Departments and reports to the Facilities Manager. Standard hours are Monday through Friday, 8:30 AM – 5:00 PM with weekend availability for specialty events. This is an on call position.Primary Responsibilities:Greet and direct visitors, parents, students, and staff with professionalism and warmth.Answer phones, assist with inquiries about the Agency, and transfer calls to appropriate staff members. Distribute brochures or information as requested by visitors.Perform a variety of clerical duties, including calendar management and meeting preparation/scheduling.Learn and manage various programs such as Van Request, Hop Cards, Amazon orders, and Conference Room Tech support.Coordinate and support the scheduling and technical needs of conference rooms.Responsible for opening and closing of the building each day, ensuring the building is secure and the alarm is set.Manage van reservations, ensuring all bookings are complete, valid, and accurate for key check-in and check-out.Maintain all visitor sign-ins and coordinate with facilities to ensure the cleanliness and organization of the staff lounge, including managing printer and copier supplies.QualificationsStrong interpersonal and communication skills.Ability to learn and manage various programs and systems.Excellent organizational and multitasking abilities.Proficient in Microsoft Office Suite and other relevant software.Previous experience in a high-profile customer service or administrative role preferred.Commitment to the mission and values of SEI.Associate degree in a related field desired. Experience directly related to the job duties may be substituted for education requirement.Minimum of 2 years of office receptionist experienceFamiliarity with Self Enhancement and/or social services environments ideal.Proven ability to perform under pressure while effectively & efficiently handle multiple simultaneous complex tasks and projectsExcellent writing skills to include proper grammar, report writing/formatting, proofreading and editingProven effective interpersonal communication skills including the ability to effectively interface with all levels of cultures and people.Must have current and valid state driver's license, in good standing with no insurability restrictions and must be insurable under SEI's auto insurance policy.Note: This job description may change as programming evolves. SEI management reserves the right to amend this description at any time -. V1

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portland, OR, 97201, US

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