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Job description
CODEplus, Inc. is seeking a Service Delivery Manager / Help Desk Manager to lead dual Service Desk operations in a Washington, DC on-site setting. The role interfaces with CO, COR, OCIO and government leadership to ensure SLA-driven service delivery.
The candidate will oversee daily operations, guide technical staff, enforce SOPs and IT security standards, and drive continuous improvements in customer experience and performance metrics.
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Worksite address
merrifield, VA, 22118, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.