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Castalia Systems

On-Site IT Support Specialist — Tier 2 Tech (Senior)

joint base lewis mcchord, WA

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About this opportunity

Castalia Systems lists this On-Site IT Support Specialist — Tier 2 Tech (Senior) opportunity in joint base lewis mcchord, Washington. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Castalia Systems is seeking a Journeyman IT Support Specialist to support our client onsite as the primary point of contact for end-user IT service requests within an Intelligence Network Enterprise. You will provide direct, on-site support for 700+ users, peripherals, and software across networks.

Responsibilities include Tier 1-2 troubleshooting, user account management, workstation support, and VTC scheduling to ensure productivity.

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