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BrightSpring Health Services

Onboarding Specialist

nashville, TN

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Job description

Onboarding Specialist

Job Locations

US-TN-NASHVILLE

ID

Line of Business

BrightSpring Health Services

Position Type

Full-Time

Our Company

BrightSpring Health Services

Overview

The Onboarding Specialist facilitates and assists newly hired candidates through their required pre-employment activities to prepare them for their first day of work in their designated line of business. They perform various tasks, including data entry, scheduling background checks, pre-employment testing, and monitoring of employee files in a fast-paced, dynamic environment. A successful Onboarding Specialist possesses excellent customer service, judgment, and problem-solving skills.

Responsibilities

Own and ensure a positive, straightforward experience for all new hires throughout the pre-employment process, including offer letters, background checks, MVR, and reference checks

Coordinate all communication between newly hired candidates and the hiring team, including HR, hiring manager, and recruiter

Escalate background check and other pre-employment screening issues to the appropriate parties in the HR Benefits and / or Compliance departments

Educate and provide information to newly hired candidates to ensure clarity on what they need to do to prepare for their first day of employment

Serve as the subject matter expert on onboarding systems and tools, including the Applicant Tracking System (ATS) and the background screening solution

Ensure timely and accurate system input of newly hired candidate information

Drive urgency in getting candidates on board, with a high degree of responsiveness to candidate needs and hiring manager inquiries

Qualifications

Associate's degree or equivalent related experience

At least 2 years of experience in administrative support or recruiting

Strong presentation and written communication skills with an attention to detail

Experience in establishing high standards of service delivery to customers and clients

Knowledge of HR and EEOC policies is helpful

Ability to react quickly and with a sense of urgency to requests, issues, e-mails, or other events in a timely and flexible fashion

Travel 0-25%

About our Line of Business

BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company's service lines, including pharmacy, home health care, and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 475,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs.For more information, please visit Follow us on Facebook, LinkedIn, and X.

Who can apply

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