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Job description
Oncology Nurse Navigator
The Oncology Nurse Navigator (ONN) is a registered nurse who provides individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers and facilitate timely access to high-quality cancer care across the continuum. The ONN serves as a clinical guide, educator, advocate, and coordinator from cancer screening or diagnosis through treatment, survivorship, and end-of-life care. This role emphasizes patient-centered care, multidisciplinary collaboration, and quality outcomes.
The key responsibilities include:
Provide personalized navigation services to patients from abnormal cancer screening or diagnosis through treatment, survivorship, or palliative care
Assess patient needs (medical, psychosocial, financial, logistical, cultural, and educational) and identify barriers to care
Coordinate diagnostic testing, specialist consultations, treatments, and supportive services to ensure timely care
Serve as the primary point of contact for patients and families, offering continuity throughout the cancer journey
Provide disease-specific education regarding diagnosis, staging, treatment options, clinical trials, side effects, and symptom management
Reinforce provider instructions and assist patients in understanding complex medical information
Promote shared decision-making and informed consent
Monitor treatment tolerance, identify urgent symptoms, and facilitate appropriate clinical escalation
Collaborate with physicians, advanced practice providers, nurses, social workers, financial counselors, dietitians, genetic counselors, and rehabilitation services
Participate in multidisciplinary tumor boards and care conferences as appropriate
Communicate patient needs, preferences, and concerns to the care team
Provide emotional support, counseling, and reassurance to patients and families
Facilitate referrals to supportive services, including social work, financial assistance, transportation, nutritional counseling, and community resources
Advocate for patients to reduce disparities and improve equity in cancer care
Track navigation metrics such as timeliness of care, barriers addressed, and patient outcomes
Support quality improvement initiatives and accreditation standards (e.g., Commission on Cancer, NAPBC)
Document navigation activities accurately in the electronic health record
Participate in program development, community outreach, and cancer education initiatives
Qualifications:
Current Registered Nurse (RN) license in the applicable state
Bachelor of Science in Nursing (BSN) required (MSN preferred)
Minimum of 3–5 years of oncology nursing experience (inpatient, outpatient, or infusion)
Demonstrated knowledge of oncology care, treatment modalities, and the cancer continuum
Oncology Certified Nurse (OCN®)
Certified Nurse Navigator – Oncology (CNN-ONC) or willingness to obtain within a specified timeframe
Skills & Competencies:
Strong clinical assessment and critical-thinking skills
Excellent communication, interpersonal, and patient-education abilities
High level of emotional intelligence and cultural competence
Ability to manage complex caseloads and prioritize effectively
Knowledge of healthcare systems, insurance processes, and community resources
Proficiency with electronic health records and data tracking tools
Commitment to patient-centered, compassionate care
Work Environment & Schedule:
Typically based in outpatient cancer centers, clinics, or hospital settings
Standard business hours with occasional flexibility based on patient and program needs
Minimal direct patient lifting; role emphasizes coordination, education, and support
Reporting Relationship:
Reports to: Director of Cancer Operations
Performance Measures:
Timeliness from diagnosis to treatment
Patient satisfaction and experience outcomes
Reduction in barriers to care
Compliance with accreditation and quality standards
Effectiveness of care coordination and communication
What We Are Offer You:
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here "Every Family Matters"
Compassion: Make Someone's Day
Collaboration: Achieve Possibilities Together
Respect: Treat people with dignity
Accountability: Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About U.S. Urology Partners:
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
Salary Range: Please note that the hourly range for this position will vary based on experience level, education and geographical location.
$33.39 - $46.75 / hour
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Worksite address
syracuse, NY, 13235, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.