About this opportunity
CSAV Systems lists this Onsite A/V Technician opportunity in colts neck, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About CSAV Systems
CSAV Systems is looking to fill a unique position in across multiple sites in Central/Northern New Jersey. Requirements include, but are not limited to, a background in a technology based, preferably Audio/Visual related, field, and the capability to problem solve calmly and proficiently. Candidates must demonstrate strong interpersonal skills and possess the ability to build and maintain relationships with high profile clientele. Applicants should have a strong background of technical skills and be apt to learning new technology.
Responsibilities will include assisting the Help Desk Manager in fulfilling the A/V needs of high profile clients in a corporate setting. Candidate will train with the Help Desk Manager and current seasoned technicians in order to learn the A/V systems, learn steps of troubleshooting systems when issues arise, and develop the ability to support high level meetings for executives. Candidate will be expected to build relationships with clients, maintain a calendar of on-site meetings, train clients, and fully support an on-site staff to ensure clients are satisfied with presentations, displays, lines of communication, etc. Candidate will also be responsible for documenting and maintaining records of support, as well as the overall health of the A/V systems.
Required Skills and Traits:
Experience in A/V field preferred (troubleshoot, set up/break down, meeting support)
Professionalism via in-person and email communication
Familiar with Video Teleconferencing Platforms (Zoom/GoogleMeet/MicrosoftTeams)
Familiar with audio/visual room control systems (i.e. Crestron)
Resourceful, comfortable researching troubleshooting steps
Professionally enthusiastic personality
Self-motivated and ambitious
Job Description
Assist in hands-on meeting support and training customers on systems and VTC platforms
Ensure proper functioning of audiovisual equipment during events and presentations
Collaborate with clients to determine audiovisual needs and provide technical support
Troubleshoot and resolve technical issues related to audiovisual equipment
Research and development of various A/V solutions
Assist service technicians with repairs, when needed
Assist management team in:
Creating improved work flow at stationed locations
Maintain tracking systems and documentation
Organizing and keeping schedules
Manage room evaluations, including:
Taking detailed inventory and photographing equipment
Creating operation instructions for system for client use
Completing detailed evaluation forms, describing functionality of the systems
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Ability to Commute:
Morris County, NJ (Required)
Ability to Relocate:
Morris County, NJ: Relocate before starting work (Required)
Willingness to travel:
50% (Preferred)
Work Location: In person
Worksite address
colts neck, NJ, 07722, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.