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Job description
Position: Onsite Manager
Location: Milwaukee, WI
Experience: Minimum one year of "fast-paced" work experience within the last four years; experience in an onsite, client-facing, or account management capacity within a staffing or high-volume workforce environment preferred; Two years of combined allocation/talent acquisition experience within an Array brand preferred
Type: Full-time; Direct Hire
Schedule: Monday - Friday
Array Corporation is seeking an Onsite Manager to join our growing and dynamic team!
Core Objectives:
Serve as the primary relationship manager for a high-volume, on-location talent pool, providing hands-on support, coaching, and management to deployed associates
Increase retention and satisfaction by coaching to performance metrics, managing attendance, and supporting employee training
Facilitate strong employee performance by preparing, coaching, and troubleshooting operational issues in the moment
Strengthen client confidence in Array's delivery by maintaining a consistent, professional presence
Advocate for and advise associates by gathering and providing meaningful feedback
Control churn by implementing strategies to keep employees satisfied, motivated, and engaged
Job Description:
Build strong, personal connections with deployed associates through regular engagement and daily availability
Set performance expectations from day one and drive performance through coaching, training, and in-the-moment guidance
Monitor and manage attendance, performance, and productivity in real time
Investigate and resolve associate concerns in collaboration with the client and internal stakeholders, following through to resolution
Recognize and celebrate associate wins and foster a culture of appreciation
Serve as the first point of contact for HR- and Risk-related concerns, including behavioral escalations and policy violations
Document coaching conversations, feedback, and incidents accurately in internal systems
Support corrective action conversations, terminations, or disciplinary discussions in partnership with leadership and HR
Drive real-time problem-solving for timekeeping, badge access, and other daily logistics
Coordinate appreciation events and support rollout of new processes, tools, or technologies
Position Requirements:
Hard skills: Tech-savvy and proficient in Microsoft Office tools and internal engagement systems; understanding of a metrics-driven organization and how to drive performance; ability to quickly learn client systems and integrate with client operations
Soft skills: Strong interpersonal presence with the ability to build trust and de-escalate in real time; organized with strong prioritization skills; confident and calm under pressure with a problem-solving mindset; comfortable navigating between employee advocacy and business objectives; strong judgment and professionalism in sensitive HR and Risk situations
Array Corporation is the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.
We are proud to be an Equal Employment Opportunity and Aff…
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Worksite address
milwaukee, WI, 53244, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.