About this opportunity
Cure IT Solutions ltd lists this Onsite Support opportunity in woburn, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Technical Support Specialist – Cure IT Solutions Ltd, Woburn, MA (Full‑time)
Project Duration: 2 years. Onsite support required 2 days per week.
Responsibilities
Provide Level 1 support for end‑user computing devices (desktops, laptops, peripherals).
Troubleshoot hardware, software, and network connectivity issues.
Assist with account management, password resets, and application access.
Log, track, and resolve support tickets; escalating to L2 teams as needed.
Maintain documentation of all support activities.
Qualifications
Entry level technical background; strong problem‑solving skills.
Excellent communication and customer service abilities.
Basic knowledge of Windows, Mac, and common office applications.
Ability to work independently and as part of a team.
Benefits
Competitive salary (not disclosed). 2‑day onsite schedule.
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Worksite address
woburn, MA, 01813, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.