About this opportunity
Whataburger lists this Operating Partner opportunity in weatherford, Oklahoma. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Location
1320 East Eagle Road, Weatherford, OK, 73096
Job Title
WB Operating Partner
Classification
Exempt
Supervisor
Area Operations Coach
Managerially Responsible For
Assistant Managers, Shift Leads, Team Members
Position Overview (Role)
The Operating Partner at Whataburger-Vibe Restaurants is responsible for directing and developing a strong team to achieve operational excellence in their restaurant. They report to the Area Coach and lead all aspects of the "Family Member" experience, including talent management, recruitment, training, and promotions. They also inspire the team to succeed, create action plans based on performance and financial goals, and ensure the restaurant is always clean, safe, and "ready for business".
Essential Job Functions
Leadership & Team Development
Leads by example and reinforces team behaviors consistent with the company's values
Inspires and celebrates the team
Provides leadership and mentoring, aligning the team around a common vision, and holding themselves and others accountable
Facilitates discussions to ensure clear expectations and address underperforming areas
Exercises independent judgment in daily operations to ensure efficient performance
Identifies team members with potential for career progression
Evaluates progress and provides daily feedback to the management team and team members
Operational Excellence & Customer Experience
Trains and coaches Team Leaders and Managers to lead shifts and serve a quality experience to guests
Teaches managers how to work as a High Performing Team using operational tools
Monitors food safety practices to ensure all health and safety standards are met
Coaches managers and team leaders on floor management and shift success
Instills a customer-service mindset and reinforces the brand by engaging with customers and creating a welcoming environment
Works with managers and the Area Operations Coach to execute operational plans using reporting, customer, and labor metrics
Hiring & Financial Management
Leads recruiting, interviewing, and hiring to maintain appropriate staffing levels for high-performing teams
Develops budgets, expense plans, and sales goals
Manages profit and loss and oversees financial tasks like cash reporting and managing labor and food expenses
Accountabilities
The Operating Partner is accountable for the in-restaurant Family Member experience and holds themselves and others accountable. They also create action plans based on performance data and financial goals.
Responsibilities
Lead by example to reinforce team behaviors consistent with Whataburger-Vibe Restaurants Values
Provide leadership and mentoring to Family Members
Facilitate discussions among Family Members and Managers
Exercise a high level of independent judgment and discretion in managing daily restaurant operations
Train and coach Team Leaders and Managers
Lead recruiting, interviewing, and hiring
Monitor food safety practices
Develop the budget, expense plans, and sales goals
Manage profit and loss
Qualifications/Requirements
Age: Must be at least 18 years of age
Education & Experience: High school diploma/GED or equivalent work experience preferred
3-5 years of experience in the restaurant industry preferred
Previous experience in a restaurant leadership position preferredProficiency in MS Office (Word, Excel, Outlook, and PowerPoint) preferred
Job Specifications
Food Safety Certification (may vary based on city, county, and state requirements)
Food Handler’s Certification
Strong general knowledge of the organization and its function
Financial Accountability – Skills necessary to manage and control food costs, labor costs and expenses so that financial goals are met
Strong Organizational Skills
Teamwork – Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
Strong Leadership Skills – Serves as a role model for employees through teamwork support, attention to detail, quality control and interactions with Members, guests and team Members
Experience in supervising and training staff, including safety training
Ability to prioritize and organize work assignments, delegate work
Strong oral and written communication skills
Identifies and solves real problems
Works effectively with limited supervision
Knowledge of Word and Excel; general knowledge of computer functions
Thorough knowledge of catering, food preparation, planning and presentation to perform analytical work, such as studying P&L reports, past sales experience records, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to stoop, kneel, crouch, talk and hear
Frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms
Occasionally required to climb or balance
Employee must frequently lift and/or move up to 50 pounds
Able to withstand changes in temperature, occasional smoke, steam and heat and work in a confined area
Must possess hearing, visual and sensory abilities to observe and detect emergency situations; also, to distinguish product, taste, texture, temperature and presentation and preparation
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The working conditions can be a very fast paced environment at times, mostly indoor work, but may include some outdoor events where climate will vary from extreme heat in summer to freezing in winter.
May work with hot, cold, and hazardous equipment as well as operate phones, computers, fax machines, copiers and other office equipment.
The noise level is moderate to loud.
Hectic work environment with occasional periods of big workloads.
May be required to work evenings, overnights, weekends and/or holidays.
DISCLAIMER
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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Worksite address
weatherford, OK, 73096, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.