About this opportunity
Amergis Healthcare Staffing lists this Operation Support Manager - SB opportunity in columbia, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Operations Support ManagerThe Operations Support Manager ensures the integrity of the revenue cycle, acts as a liaison with the Manager, Implementation for new customer Go Lives, and manages/mentors all revenue cycle personnel. Essential Duties and Responsibilities:Effectively oversees and manages the key performance indicators specifically designated for revenue cycle functions, including, but not limited to, AR Management, AP Management, Cash Application, & Supplier Payment initiationAssists with New Sunburst Client Implementations, mainly focused on Timecard Management, Billing Integrity, Invoicing Set-Up and Process Management centered around Sunburst's AR Management SystemBuilds strong relationships with Maxim/Amergis Corporate Leaders associated with Revenue Cycle functionsCollaborates and provides continuous and ongoing feedback to team members, peers, partners, and manager for the purpose of improving Sunburst relationshipsDevelops team members using individual development plans, role specific competencies, mentorship, stretch assignments, and establishes succession plansCollects on over 90 day accounts and other escalated accounts, as needed. Keep manager informed of any potential issues that would impact cash flow; oversees communications to Agency partners should Client payment issues ariseDrives a high level of customer service between direct reports, other team members and external stakeholders. This includes, but is not limited to: Sunburst partners, Clients, Suppliers and Maxim/Amergis StakeholdersProactively communicates to senior leadership potential risk areas by actively reviewing your team's account receivables as needed and completing a risk analysisActively involved in complex payer issues and continuously looks for opportunities to improve and create synergiesUnderstands how to separate and combine tasks into efficient work flows, creates and executes on action plansProactively implements education process improvements to prevent future disruptions in their designated oversight of the revenue cyclePerforms other duties as assigned/necessaryMinimum Requirements:At least 3 years of experience in Accounts Receivable and Billing, with at least 1 year of Managed Service Provider experience preferredHigh School degree required; Bachelor's degree preferredSuperior knowledge of Sunburst's Billing, Collections, Cash Application and Vendor Payment GuidelinesProficiency in Microsoft Office, with intermediate proficiency in ExcelExcellent decision-making, team-building, and development skillsExcellent written and verbal communication skills; proficiency in the English language is required
Worksite address
columbia, MD, 21044, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.