About this opportunity
Kforce Inc lists this Operational Readiness Analyst opportunity in lake forest, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Responsibilities
Kforce has a client in Lake Forest, IL that is looking for an Operational Readiness Analyst to help ensure technology solutions are fully prepared for production deployment and long-term support. This role partners with project teams, IT operations, infrastructure, and business stakeholders to coordinate readiness activities, mitigate risk, and support seamless transitions into ongoing operations. Key Responsibilities:
Lead operational readiness assessments for technology initiatives
Coordinate service transition and production support handoffs
Ensure support processes, documentation, monitoring, and recovery plans are in place before go-live
Identify and mitigate operational risks and readiness gaps
Facilitate cross-functional readiness reviews and stakeholder signoffs
Track readiness milestones, deliverables, and status reporting
Requirements
Bachelor's degree in Information Technology, Business, Computer Science, or a related field
3+ years of experience in IT Operations, Service Management, Project Coordination, Service Transition, or Operational Readiness
Understanding of IT service management principles and operational support processes
Experience working with change management, incident management, problem management, and release management practices
Strong analytical, organizational, and problem-solving skills
Excellent communication and stakeholder management abilities
Experience working across cross-functional technical and business teams
Familiarity with ITIL-based processes, including change, incident, and release management
Strong communication, organization, and stakeholder management skills
Experience with ServiceNow or other ITSM platforms is a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.