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Ottimo Resources

Operations Agent

torrance, CA

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Job description

Customer Service ClerkWe are looking for a positive and professional Customer Service Clerk to join our team in Torrance, CA! A leading logistics and freight company is seeking eager and ambitious talent that is willing to learn new skills. No freight/logistics training needed!Coordinate and maintain all transport; provide excellent customer service, and handle continuous interaction between agents, staff and corporate office members providing daily shipping updates.Related specific responsibilities will include:Provide customer service via email and phoneAnswer all customers' questions and provide relevant informationTrack and trace shipments for customers/clientsMaintain inventory levels for multiple clientsCreate weekly logistics reportsPerform additional dutiesQualifications:Minimum 1 year of customer service experienceMinimum 1 year of Excel experienceLogistic and freight experience is a PLUSClerical experience is a PLUSMust be able to work independently with minimal supervisionDetail orientedExceptional customer service and interpersonal skills

Worksite address

torrance, CA, 90501, US

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