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Bank of America

Operations Analyst - Gateway Market

teaneck township, NJ

Check who can apply and the requirements below before continuing.

About this opportunity

Bank of America lists this Operations Analyst - Gateway Market opportunity in teaneck township, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities:

Assists with coordination of implementation for products, services, and operational solutions

Supports the design, documentation, implementation, and monitoring of new products and services

Provides guidance regarding procedural, technical, and operational changes

Expands business products knowledge within operations environment

Builds network by developing relationships with partners and teammates

Inspects data to identify issues and trends

Collects and interprets data to validate operational processes

Required Qualifications:

A minimum of two years recent experience in a BAC financial center, with particular emphasis on operations management

Must be able to fulfill role requirements without daily managerial oversight

Has the ability to learn and adapt to new information and technology platforms

Will follow established processes and guidelines in daily self-directed activities, adhering to all applicable laws and regulations

Must be able to travel to any financial center within defined market(s); may need to travel to two different financial centers in the course of a single day

Enthusiastic, highly motivated self-starter with strong work ethic, intense focus and attention to detail

Must possess strong verbal and written communication skills; including the ability to communicate effectively with partners regarding areas of opportunity identified

Must be flexible to work weekends and/or extended hours, as needed

Desired Qualifications:

Bachelor's degree or business relevant associate degree such as business management, business administration, or finance

Experience in the following industries: Consumer banking/financial services, mortgage, or retail

Skills:

Attention to Detail

Customer and Client Focus

Monitoring, Surveillance, and Testing

Process Performance Management

Research

Adaptability

Business Analytics

Critical Thinking

Reporting

Written Communications

Data Management

Policies, Procedures, and Guidelines Management

Process Design

Process Effectiveness

Strategic Thinking

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NJ - Teaneck - 790 PALISADE AVE - TEANECK BC (NJ6182)

Pay and benefits information

Pay range

$25.00 - $41.34 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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Who can apply

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