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United States Army Installation Management Command

Operations Assistant NF-02

Fort Drum, NY

Check who can apply and the requirements below before continuing.

Summary

This position is located at The Peak & Pine Plains Bowling Center. Join our team at the Directorate of Family and Morale, Welfare and Recreation (FMWR) at Fort Drum. We are dedicated to enhancing the lives of Soldiers and their Families by providing essential support services, including child and youth programs and a variety of recreational activities that directly contribute to Soldier readiness and well-being. Incentives and Bonuses Incentives will NOT be paid.

Responsibilities

Provides hands-on supervision of all restaurant operations, occasionally assisting with serving, hosting, or cooking to set the pace and ensure a smooth workflow during peak hours.

Enforces operational standards by ensuring staff follow established schedules, recipes, and procedures, while also monitoring guest flow and service ticket times to maintain consistency.

Manages the guest experience by providing information, conducting table visits to ensure satisfaction, and maintaining order, seeking assistance from military police when necessary.

Handles administrative and financial duties, including overseeing cash and inventory, supervising employee timekeeping and performance reporting, and performing opening/closing security checks.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: six (6) months of experience effectively working in a fast-paced food and beverage establishment or a current MWR Texas Roadhouse team member, AND good interpersonal, communication and customer service skills, AND ability to obtain a Food Handler's Certificate. PLEASE NOTE: Your resume & application package must reflect the qualifications stated in the announcement and questionnaire to be rated eligible.

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

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