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Job description
Operations Coordinator For Medicare And Individual Health InsuranceHUB International Limited ("HUB") is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance because that's important for all of us!Focus on creating a meaningful environment through employee engagement events.The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB GivesThe Operations Coordinator for Medicare and Individual Health Insurance is a multifaceted role responsible for the day-to-day operations of the Medicare and Individual health insurance lines of business. This position serves as a central point of coordination across sales, service, compliance, finance, and carrier partners. Key responsibilities span policy management, commission reconciliation, HOUSE account auditing and ongoing system and data integrity initiatives. The ideal candidate is highly organized, analytically minded, and detailed-oriented, thriving in a fast-paced, cross-functional environment.Operational Support & Workflow Management:Manage and track enrollment applications, policy changes, and service requests across Agency Book of BusinessCreate and maintain accurate client records in all client management systemsResolve application discrepancies, pending items, and enrollment status issues in a timely mannerContinuously update and reorganize Department folders to improve accessibility, workflow efficiency, and audit readiness in alignment with departmental goalsCommission & Financial Reconciliation:Assist the Operations Manager in reviewing monthly activity reports to identify missing or mis-posted commissions on a quarterly basisReport missing commissions and overrides to Carriers on a semi-annual basis, ensuring all discrepancies are documented and tracked to resolutionUpdate commission schedules per carrier on an annual basis to reflect current compensation agreementsQualifications:2+ years of experience in health insurance operations, or a related insurance coordination role preferred.Experience with commission reconciliation, financial auditing, or revenue reporting in an insurance or financial services environment.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Strong organizational and analytical skills with the ability to manage multiple priorities and meet strict enrollment, financial reporting, and compliance deadlines.Excellent written and verbal communication skills; comfortable interacting with agents, carriers, compliance teams, and finance partners.Bachelor's degree in business administration, Healthcare Management, Finance, or a related field preferred, or equivalent experience.HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.E-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team
Worksite address
cincinnati, OH, 45236, US
Who can apply
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