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GCG Companies

Operations Coordinator

south bend, IN

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Job description

Job PostingType: Full-TimePay Rate: $17.50Shift: Monday - Friday 7:00 am - 3:30 pmLocation: South Bend, INPerks Archway Offers:Health, dental, vision benefitsLife, AD&D, short- and long-term disability insuranceGenerous paid time off (PTO)Recognition programs and service awards401 (k)Employee assistance program, including identity theft protection and travel assistanceEmployee discount programs.Major Areas of Performance:Create task to move inventoryPrepare picking areaPrint order to move product to meet client SLAHandle returnsMonitor and coordinate Pick location replenishmentsCoordinate inbound delivery appointments and receiving shipmentsCoordinate pull and delivery of needed inventory items for line jobsCompliance - For client specific needs – coordinate all compliance related requirements, gather data and manage hold inventory and all compliance-related reporting.Order Processing - Research and mange reporting of order errors. Update and implement Order error process.Compile and publish Client Scorecard and other metric reporting within organization.Define and update existing department Processes for improvements when identifiedLate and Rush Order Recap ReportingAll cross team communications will be done via email, when needed, or other tools as appropriate.Communicate professional while working through issues with all team members.Escalates Order Issues when information is not received that is needed to get action required to move orders forward, when appropriate.Distribute Client Specific ReportsMonitor, reconcile and publish daily Open Orders Report, per Open Orders ProcessCreate and coordinate inventory forecasting tools for assigned clients.Troubleshooting and Resolution of Order Issues IdentifiedProactively works Order issues as appropriate, and follow up with assigned teams when resolution is not moving forward in a timely manner.Trouble shoots issues from Issues reported to the Order Management group to identify root cause or other systemic problems. Identify and help implement solutions to encourage positive change.Coordinate resolution between various departments to identify and Order Issues preventing successful order fulfillment, processing or shipment to the client.Maintain a clean, organized and safe work areaSupport and maintain corporate quality, health and safety standards, processes, policies, practices and work instructions. (ISO standards where applicable)All other duties as assignedQualifications Required:High School Diploma or GED required; Associates degree preferredPrevious Warehouse Management Systems (WMS) experience preferred1 year warehouse experiencePC computer skills requiredStrong math and reading skillsStrong analytical aptitudeStrong written and verbal communicationAbility to work independently or in a team environmentAbility to pay attention to detail to ensure accuracyPhysical requirements include lifting (40lbs), carrying, bending, sitting, stretching, and standing for long periods of time

Worksite address

south bend, IN, 46628, US

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